Avir at Sherman
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 74 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
- Above-median deficiencies (15 vs median 8.0)
- High staff turnover (83%)
- High RN turnover (100%)
Above average in Texas · Critically understaffed (RN) · Above average staffing · Very high staff turnover · Chain outperformer · No penalties on record
What this means for your family
This facility is a strong candidate if you value a modern, clean, and recently renovated environment with many kind, long-term staff members. However, you must implement a rigorous check-in plan for weekends, as multiple families have reported that staffing levels drop significantly and call responses become unreliable during those times.
Google Reviews
Google Reviews
74 reviews on Google“AVIR AT SHERMAN (formerly Homestead of Sherman) is frequently praised for its recent facility remodel and the kindness of many long-term staff members. However, families should be extremely cautious regarding weekend staffing levels and responsiveness to call lights, as multiple reviewers report significant neglect and slow response times during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Recent facility remodel and clean environment
- Compassionate long-term nursing staff
- Effective rehabilitation and therapy services
- Friendly and welcoming front desk/reception
Concerns
- Inadequate staffing and slow response times on weekends (mentioned by 4 reviewers)
- Poor communication from the business and admissions offices (mentioned by 2 reviewers)
- Inconsistency in cleanliness of resident rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
The owner uses a mix of personalized, name-specific responses for positive reviews and structured, professional templates for negative reviews. While they frequently use repetitive phrases for 5-star ratings, they actively attempt to move critical conversations to a private channel with specific contact information.
Questions for Your Tour
- 1The recent remodel looks wonderful; how do you ensure that the cleanliness of the resident rooms is maintained consistently throughout the week?
- 2I noticed your long-term nursing staff is very well-regarded; how do you support them in maintaining quick response times, especially during the weekends?
- 3Could you walk us through your process for medication management to ensure everything is handled accurately and timely?
- 4What is the communication process like between the clinical staff and the families, particularly regarding updates from the admissions or business offices?
- 5What are some of the favorite daily activities or social events that help residents stay engaged with one another?
- 6How is the dining experience structured here, and are there ways to provide input on the meal menus?
Personalized based on this facility's data
Key Review Excerpts
“The staff is always nice and hands on, I've dealt with them for 2 yrs and everyone is always pleasant with my mother even though she is a wrecking ball”
“Staff is friendly and efficient. They have always been quick to resolve any issues that we have had at the facility. I do trust that when I am not there, my mom is being looked after especially since she is nonverbal.”
“The recent remodel has made it much more inviting! The wellness program is wonderful and includes activities for everyone.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 20 complaint reports triggering half of the deficiencies, indicating serious ongoing concerns about resident care. The facility repeatedly struggles with medication management, infection control, and daily care assistance, with these issues persisting across multiple surveys from 2023 through 2025. While the facility reports correcting each deficiency, the pattern of recurring problems in core care areas suggests systemic challenges that families should carefully consider.
Mar 26, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 19, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 4, 2026Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 10, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Jun 5, 2025Complaint11
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 5, 2025Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Ownership & Operations
Who Operates This Facility
Dallas County Hospital District
for profit
1000 E SARA SWAMY DR OPCO, LLC
RYAN WESTBROOK
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.0/5 · Rank 3 of 9
Ownership & Management
Owners
Dallas County Hospital District
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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