Patriots Landing-Operations, LLC
Families consistently rate this highly — reviewers highlight warm, friendly, and attentive staff. Schedule a visit to confirm the fit.
based on 85 Google reviews

Watch Patriots Landing-Operations, LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Patriots Landing offers a beautiful, resort-like environment with very engaged staff, making it a strong contender for those prioritizing social activities and a modern facility. However, families should be aware of recurring concerns regarding dining consistency and management responsiveness; we recommend asking for a tour of the dining area and clarifying communication protocols during the intake process.
Google Reviews
Google Reviews
85 reviews on Google“Patriots Landing is generally viewed as a modern, resort-style facility with a strong emphasis on staff friendliness, cleanliness, and engaging activities for residents. While many families praise the quality of care and the welcoming environment, some residents and family members report significant frustrations regarding management responsiveness, dining service consistency, and occasional billing or administrative issues.”
Quality Themes
Tap a score for detailsStrengths
- Warm, friendly, and attentive staff
- Clean, modern, and well-maintained facility
- Engaging activities and community events
- Resort-like atmosphere
Concerns
- Inconsistent dining services and kitchen management (mentioned by 3 reviewers)
- Management responsiveness and communication issues (mentioned by 3 reviewers)
- Billing disputes and perceived focus on profit over care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 92 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to feedback from the community; how does the management team use that feedback to improve communication with families?
- 2The facility looks incredibly modern and well-maintained; what specific steps does the team take to keep the common areas and resident rooms looking so resort-like?
- 3We would love to hear more about the monthly calendar—what are some of the most popular community events or engaging activities that residents look forward to?
- 4Since dining is such a central part of daily life, how does the kitchen team manage menu variety and ensure consistent meal quality every day?
- 5How does the staff handle medical emergencies or changes in care needs during the overnight hours?
- 6When it comes to monthly statements and care costs, what is the best process for families to communicate with the billing department to ensure everything is clear and transparent?
Personalized based on this facility's data
Key Review Excerpts
“The Memory Care staff are the best! They treat my mom and us so nice. A very caring staff. They take the time to talk to me about my mom and answer any questions and concerns I may have.”
“The kitchen is horribly managed. There are frequent statements of 'we are out of that.' And the things they are out of, are ridiculous; hot dogs, chili, mustard, sandwich meats, breakfast sausage, Bread. How can you run out of staples?”
“Although most of the workers are very kind, management is extremely slow and unresponsive. Multiple messages and requests for contact can go unanswered for weeks.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Sep 12, 2025InspectionCleanReport
The inspection report states that the Department completed a full inspection and found no deficiencies.
Aug 26, 2025Fire11Report
Inspection conducted on 06/10/2025 resulted in a 'Disapproved' status. A follow-up indicates all violations noted during previous related inspections have been corrected as of 08/26/2025.
Electrical outlet in pool area next to mechanical room shows burn marks.
Failed to provide monthly smoke alarm inspection documentation. Fire alarm system in yellow status due to mechanical room PIV.
Failed to provide documentation showing 1.5 hour power test of exit signs and emergency lights.
Failed to provide documentation showing annual inspection of fire-resistance-rated construction (fire walls).
Failed to provide documentation showing testing and maintenance of CO alarms.
Failed to provide annual inspection report, weekly inspection logs, and monthly 30-minute full load test logs for generator.
Sprinkler heads loaded with debris in front of memory care room 144, kitchen cooler, and entire kitchen. Quick response heads due for UL testing.
Exit signs by rooms 302, 369, 335, 201, 202 did not activate; exit sign by room 147 needs chevron fixed.
Elevator mechanical rooms A, B, and C missing monthly fire extinguisher inspection logs.
Failed to provide documentation showing 30 second monthly activation test of exit signs and emergency lights.
Failed to provide annual fire door inspection documentation. Janitor closet door next to memory care 145 failed to latch.
Jul 21, 2025Investigation
A follow-up inspection on 09/22/2025 confirmed that all listed deficiencies (WAC 246-215-03306-1-d, WAC 388-78A-2305-1, WAC 246-215-03309, WAC 388-78A-2305-1) were corrected.
Facility failed to store dry goods in a manner that protected them from contamination; open boxes and containers were found on the floor and shelves.
Facility failed to manage food and maintain food service facilities in compliance with chapter 246-215 WAC.
Facility failed to ensure food ingredients removed from original packaging were properly labeled with the common name.
Apr 23, 2025Investigation
Follow-up inspection on 07/21/2025 found no new deficiencies and that the identified WAC 388-78A-2140 deficiency was corrected.
Facility failed to address fall risks in the care plans of 3 of 3 sampled residents, despite assessments identifying them as being at risk for falls.
Aug 6, 2024Fire12Report
Facility status is Disapproved; next inspection scheduled on or after 2024-08-21.
Unapproved multi-plug found in Rm. 225 powering patient-care equipment without circuit breaker protection.
Class K extinguisher in kitchen installed higher than 3.5 feet; missing required warning placard.
Multiple exit signs missing or showing incorrect direction; audit required.
Fire extinguishers in elevator mechanical closets lacked documented monthly inspections; complete inventory of extinguishers with locations and documented maintenance required; empty fire extinguisher found in cabinet by Rm. 300.
Unsealed ceiling penetrations in artwork/panel room; missing ceiling tiles in Rm. 165/laundry, service hall corridor, and maintenance office.
Facility must create plan to replace smoke alarms exceeding 10 years of age by April 2025.
Missing Day shift fire drill for Q2 2023; missing Day or Swing shift fire drills for Q4 2023.
Missing quarterly reports, annual forward flow test, and 5-year FDC hydro test report; loaded sprinkler heads found in kitchen and laundry.
No documentation of monthly emergency lighting tests; inventory of all emergency lighting required.
Fire alarm circuit breaker in electrical panel room missing required locking device in the 'ON' position.
Janitor/electrical room door between 166/167 failed to self-close and latch.
Inoperable lighting in E wing (2nd floor) and A wing (1st/2nd floor) stairwells; facility-wide audit required.
Sep 13, 2023Fire14Report
Inspection on 09/13/2023 indicates that all violations noted during previous related inspections have been corrected and the facility is now approved.
Main electrical room and pump room being used for storage.
Open conduits/penetrations observed throughout the facility.
Missing documentation for two semi-annual kitchen suppression system services.
Missing documentation for required fire drills across various shifts/quarters.
Improper use of extension/flexible cords found in the facility.
Multiple fire doors failed to latch properly or were missing closure hardware (Rooms 330, 323, 306, 220, 235, electrical room, staff/special care lounges).
Facility requires heat survey for commercial hood to determine correct fusible link rating.
Lack of proper signage for no-smoking areas near back entrance and gas line.
Missing records of annual fire wall inspection and repairs.
No documentation for annual forward flow test of backflow preventers.
No documentation for annual fire-rated door inspection.
Commercial kitchen hoods require cleaning.
No documentation for fire/smoke damper testing in the last 4 years.
Failed to perform annual 90-minute emergency lighting power tests; 20+ failed exit sign batteries.
Jul 31, 2023Fire10Report
Approval Status: Disapproved. Next inspection scheduled on or after 08/09/2023. Manual note on page 4 mentions documents provided via email on 7-3-2023 regarding fire wall construction.
Facility must have a heat survey performed for commercial hood to determine required fusible link rating.
Main electrical room and pump room being used for storage.
Failed to replace 20 or more failed emergency backup batteries for exit signs.
Multiple fire doors failed to self-close and latch (Rooms 330, 323, 306, 220, 235, spa 235, generator, staff lounge, special care lounge).
Facility unable to provide record of annual fire wall inspection/repairs.
Facility unable to provide documentation for annual forward flow test completed in last 12 months.
Sprinkler heads found with foreign materials in kitchen, laundry, and kitchen janitor room.
Facility unable to provide documentation of annual inspection/testing for fire-rated doors in the past 12 months.
Unable to provide documentation of fire/smoke damper inspection/testing in the last 4 years.
Unable to provide documentation of two semi-annual kitchen suppression system services in the last 12 months.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Official Website
Visit careage.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Cottages at Lacey
5.4 miAssisted Living · Lacey, WA
Life Force Services INC. Thurston County
6.8 miSupported Living · Olympia, WA
Supreme Living LLC
7.2 mienhanced_services · Olympia, WA
Memory Care at the Lodges
7.7 miAssisted Living · Lacey, WA
Crystal Cove Post Acute
7.7 miNursing Home · Lacey, WA
Maple Creek Senior Living
7.8 miAssisted Living · Lakewood, WA