Passavant Retirement and Healt
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews

Watch Passavant Retirement and Healt
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Above-median deficiencies (9 vs median 8.0)
Above average in PA · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · No penalties on record · Abuse citation
What this means for your family
Passavant offers a highly active and well-regarded environment for independent and assisted living, with many families praising the staff and social atmosphere. However, because there are serious, albeit infrequent, allegations regarding the quality of care in the nursing wing, we strongly recommend that you conduct an unannounced visit and ask specific questions about staff-to-resident ratios and incident reporting protocols.
Google Reviews
Google Reviews
19 reviews on Google“Passavant Retirement and Health is highly regarded by many residents and their families for its vibrant community atmosphere, active lifestyle, and compassionate care across various levels of service. While most reviews praise the staff, facilities, and social opportunities, there are isolated but severe reports alleging neglect and poor management that families should investigate further.”
Quality Themes
Tap a score for detailsStrengths
- Vibrant, active community atmosphere
- Compassionate and attentive nursing staff
- Beautiful, well-maintained campus
- Strong continuum of care from independent to skilled nursing
Concerns
- Allegations of neglect and poor quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the campus is quite beautiful and vibrant; what are some of the most popular daily activities that help residents stay connected and active here?
- 2Given the strong continuum of care you offer, how do you manage the transition process if a resident needs to move from independent living into higher levels of skilled nursing?
- 3I appreciate that you respond to all feedback online; how do you use that family input to continuously improve the quality of care and address any concerns that arise?
- 4With your high staffing rating, how does your team ensure that each resident receives consistent, personalized attention throughout the day?
- 5Regarding the recent health inspection results, what specific steps is the facility taking to improve those outcomes and ensure the highest standards of care for residents?
- 6How does your nursing team coordinate with families to ensure transparency and peace of mind when managing a resident's medical needs or health changes?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been there almost a year from rehab to assisted living to rehab and now full nursing care. They care they take of her and the concern and care for her family is exceptional.”
“My parents were here for 5+ years, independent living through advanced nursing care. It was a wonderful experience for them - the staff were caring, nice facilities, lots of activities.”
“The staff took excellent care of her at both levels and we were pleased with their professionalism. I highly recommend this community.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns of resident safety issues, with families filing 6 complaint-triggered reports over the inspection period. The most recurring problems involve accident prevention and supervision, abuse protection and reporting, and medication management. While all deficiencies show correction dates, the repeated violations for accident hazards (appearing in 6 separate surveys) and multiple abuse-related complaints suggest ongoing challenges with fundamental safety protocols that families should discuss directly with administrators before considering placement.
Feb 27, 2026Routine18
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Provide training in compliance and ethics.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Infection Control Deficiencies
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Sep 9, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 21, 2025Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jan 13, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Passavant Retirement and Healt
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit lutheranseniorlife.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Lutheran Senior Life Passavant Community
< 1 miAssisted Living · Zelienople, PA
Passavant Retirement & Health Center - Newhaven Court
< 1 miAssisted Living · Zelienople, PA
Kadima Senior Living at Harmony
1.9 miAssisted Living · Harmony, PA
Kadima Rehabilitation & Nursing at Harmony
1.9 miNursing Home · Harmony, PA
Sherwood Oaks
6.1 miNursing Home · Cranberry Township, PA
Sherwood Oaks
6.1 miAssisted Living · Cranberry Township, PA