Sherwood Oaks
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 29 Google reviews
Watch Sherwood Oaks
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Sherwood Oaks offers a high-quality, secure environment for long-term residents and has received strong praise for its cleanliness and staff kindness. However, families should be aware that the facility is expensive and that some visitors have reported communication difficulties with the rehab department; we recommend clarifying the communication process for rehab patients before admission.
Google Reviews
Google Reviews
29 reviews on Google“Sherwood Oaks is generally well-regarded by long-term residents and their families, who praise the clean, secure environment and the kindness of the staff. However, the facility has faced criticism regarding communication issues in the rehab department and concerns about the high cost of living there. While many find the accommodations and care excellent, potential residents should be aware of the significant financial commitment required.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Kind and attentive staff
- Pet-friendly policies
- Safe and secure environment
Concerns
- Poor communication and unprofessionalism in the rehab department (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2With your high staffing rating, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 3We understand that rehab can be a complex process; could you walk us through how your team coordinates communication with families during a resident's recovery journey?
- 4I see that Sherwood Oaks is pet-friendly, which is wonderful—how do you integrate pets into the daily social activities and routines here?
- 5Given the recent health inspection findings, what specific steps or quality improvement initiatives has the facility implemented to address those areas?
- 6How does your nursing team manage medical oversight and emergency response to ensure residents feel safe and well-cared for at all hours?
Personalized based on this facility's data
Key Review Excerpts
“My father has been living in Personal Care for 6 months, and I couldn’t be happier with the facility, all site staff, the PC staff in particular and how well cared for he is. Sherwood is very clean, well-maintained, safe, secure and everyone is well cared for there.”
“I visit my dad here often. He's been here 6-7 years now and has been happy. I know he is being well taken care of, and that even though he lives in a patio apartment he has to check in daily. There are a lot of things to do, plus trips.”
“My Dad has been at Sherwood Oaks for a little over a month in the rehab part. When I tell you that every single person there is amazing, I mean it sincerely.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to 5 deficiencies, indicating ongoing concerns about this facility's care quality. The most recurring issues involve accident hazards and safety supervision, medication management, and care planning. While all deficiencies show correction dates, the pattern of repeated problems with safety hazards across multiple surveys and recent complaints about nursing staffing levels suggest persistent operational challenges that warrant careful consideration during your visit.
Feb 19, 2026Routine6
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 13, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Mar 5, 2025Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Dec 5, 2024Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Sep 25, 2024Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 25, 2024Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Aug 13, 2025
$8,281
Ownership & Operations
Who Operates This Facility
Sherwood Oaks
nonprofit
Chain Affiliation
Upmc Senior Communities
8 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 8
Ownership & Management
Owners
Upmc Senior Communities INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit sherwood-oaks.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Cranberry Place
1.6 miNursing Home · Cranberry Township, PA
Concordia of Cranberry
3.3 miAssisted Living · Mars, PA
Harmony Hills Healthcare and Rehabilitation Center
5.3 miNursing Home · Wexford, PA
St John Specialty Care Center
5.3 miNursing Home · Mars, PA
Passavant Retirement and Healt
6.1 miNursing Home · Zelienople, PA
Lutheran Senior Life Passavant Community
6.1 miAssisted Living · Zelienople, PA