Kadima Rehabilitation & Nursing at Harmony
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (22 vs median 8.0)
- High staff turnover (61%)
Bottom 25% in PA · Below recommended RN staffing · Worst in KADIMA HEALTHCARE GROUP chain · $174,201 in fines · Abuse citation
What this means for your family
While the rehab therapy team is frequently praised for their effectiveness, the facility has a documented history of severe administrative and communication failures. If you choose this facility, ensure you have a clear, written plan for billing and maintain frequent, in-person visits to monitor your loved one's care, as response times and staffing levels are inconsistent.
Google Reviews
Google Reviews
55 reviews on Google“Kadima Rehabilitation & Nursing at Harmony receives highly polarized feedback, with some families praising the attentive rehab staff and others reporting severe neglect and administrative dysfunction. While some visitors highlight clean facilities and compassionate care, multiple reports describe significant issues with chronic understaffing, poor communication, and persistent billing errors. Families should be aware of serious allegations regarding patient safety and the facility's history of name changes.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and friendly rehab therapy staff
- Effective post-discharge follow-up communication
- Clean and well-maintained physical environment
- Compassionate end-of-life care
Concerns
- Chronic understaffing leading to neglect (mentioned by 6 reviewers)
- Persistent and inaccurate billing issues (mentioned by 3 reviewers)
- Poor communication and unprofessional staff behavior (mentioned by 5 reviewers)
- Unsanitary conditions and hygiene neglect (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on staffing, could you walk me through how you ensure consistent daily care and supervision for residents during shift changes?
- 2I noticed some feedback regarding billing processes; what steps does your administrative team take to ensure transparency and accuracy in monthly statements?
- 3How do you maintain your standards for room cleanliness and hygiene, especially given the high volume of residents in the facility?
- 4Could you share how your team coordinates communication with families to ensure we are kept in the loop regarding our loved one's health and daily status?
- 5What specific activities or social programs are currently in place to help residents stay engaged and connected throughout the week?
- 6How does your nursing team handle medical emergencies or urgent changes in a resident's condition during evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“There are staffing deficits everywhere, but they did a fantastic job keeping my grandmother safe and made sure all of her basic needs were met.”
“My mother was on hallway north west. She was treated with dignity and respect all the time. The aides were sweet helpful and understanding when she needed something or when I had a question or needed something from them.”
“They have been over billing my mother-in-law's stay since day one. They keep sending us a monthly bill with an astronomical amount that is absolutely incorrect!”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
12
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering 21 deficiencies, with recurring safety issues including accident prevention appearing across multiple complaint investigations. The facility shows persistent problems with safety oversight, fire safety systems, and dietary services, with many identical deficiencies repeating across surveys from 2023 to 2025. While most issues are marked as corrected, the pattern of recurring violations in critical areas like resident protection and building safety suggests ongoing operational challenges that families should carefully evaluate.
Apr 30, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 24, 2026Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
May 9, 2025Routine49
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Construction Deficiencies
Meet other general requirements.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have policies on smoking.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
May 9, 2025
$43,450
Fine
Jan 5, 2024
$130,751
Ownership & Operations
Who Operates This Facility
Kadima Rehabilitation & Nursing at Harmony
for profit
Chain Affiliation
Kadima Healthcare Group
15 facilities nationwide
Chain avg rating: 1.8/5 · Rank 11 of 14 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Sherwood Oaks
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Sherwood Oaks
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