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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 124 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Pasadena Post Acute has a middle-range Medicare overall rating. Strengths include expert wound care and therapy teams. Some reviewers note concerns about difficulty communicating with staff via telephone (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families can expect a facility that has undergone significant recent renovations and improvements under new management, with many reviewers praising the updated, bright environment. While the wound care and therapy teams receive high praise for their expertise, there are serious, recurring allegations regarding communication failures, difficulty reaching staff by phone, and historical issues with cleanliness and neglect.
Quality Themes
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Concerns
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
The owner relies heavily on a small set of repetitive, templated phrases for positive reviews. While they do attempt to address negative reviews by providing contact information, the responses lack genuine personalization or specific resolution details.
Personalized based on this facility's data
Key Review Excerpts
“The therapy room is very beneficial and I enjoy the machines they have available. I always look forward to the coffee breaks and the fun activities they offer here. The staff here is amazing and very tenitive to their patients.”
“Since Oct.21 2020 I have been blessed with the best wound care team with Wonda and Claudia. Wonda keeps me encouraged with her dedication to help patients heal.”
“The recent renovations have made an already wonderful facility even better. The updated rooms and common areas are bright, modern, and thoughtfully designed to create a home-like atmos”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints leading to 9 deficiencies, indicating ongoing concerns about care quality. The facility shows recurring problems with care planning, fire safety systems, and medication management across all three surveys from 2022 to 2025. While all deficiencies have correction dates, the persistence of similar issues over multiple years suggests systemic challenges that families should investigate further during visits.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Federal Penalties
Fine
Feb 2, 2024
$13,627
Fine
Feb 2, 2024
$13,627
Kirbyville I Enterprises, LLC
for profit
PASADENA CARE CENTER, LLC
ZAID HAMIDADDIN
Owners
Liberty County Hospital District no.1
Owner · Organization
Key personnel
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