Pasadena Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 116 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring specialized wound care or intensive physical therapy, especially following their recent modern renovations. However, families must be proactive in establishing communication protocols, as several reviewers have struggled to reach the facility by phone or receive timely updates on patient status.
Google Reviews
Google Reviews
116 reviews on Google“Families can expect a facility that has undergone significant recent renovations and improvements under new management, with many reviewers praising the updated, bright environment. While the wound care and therapy teams receive high praise for their expertise, there are serious, recurring allegations regarding communication failures, difficulty reaching staff by phone, and historical issues with cleanliness and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Expert wound care and therapy teams
- Recent facility-wide renovations and modern updates
- Friendly and welcoming administrative staff
- Engaging resident activities and events
Concerns
- Difficulty communicating with staff via telephone (mentioned by 3 reviewers)
- Inconsistent cleanliness and hygiene standards (mentioned by 3 reviewers)
- Staffing shortages or slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 108 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive, templated phrases for positive reviews. While they do attempt to address negative reviews by providing contact information, the responses lack genuine personalization or specific resolution details.
Questions for Your Tour
- 1I noticed the facility has had some recent renovations; could you show us some of the updated common areas where residents spend their time?
- 2We've heard great things about your wound care and therapy teams; how closely do the therapists work with the nursing staff to coordinate care?
- 3What is the best way for our family to stay in touch with the nursing team if we have a quick question or need an update on a loved one?
- 4How do you ensure that the cleaning and housekeeping schedules are consistently maintained throughout the different wings of the building?
- 5Could you tell us more about the types of social events or group activities that are planned to keep the residents engaged each week?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The therapy room is very beneficial and I enjoy the machines they have available. I always look forward to the coffee breaks and the fun activities they offer here. The staff here is amazing and very tenitive to their patients.”
“Since Oct.21 2020 I have been blessed with the best wound care team with Wonda and Claudia. Wonda keeps me encouraged with her dedication to help patients heal.”
“The recent renovations have made an already wonderful facility even better. The updated rooms and common areas are bright, modern, and thoughtfully designed to create a home-like atmos”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to 9 deficiencies, indicating ongoing concerns about care quality. The facility shows recurring problems with care planning, fire safety systems, and medication management across all three surveys from 2022 to 2025. While all deficiencies have correction dates, the persistence of similar issues over multiple years suggests systemic challenges that families should investigate further during visits.
Apr 3, 2025Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Feb 2, 2024Complaint9
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 2, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Oct 6, 2022Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Federal Penalties
Fine
Feb 2, 2024
$13,627
Fine
Feb 2, 2024
$13,627
Ownership & Operations
Who Operates This Facility
Kirbyville I Enterprises, LLC
for profit
PASADENA CARE CENTER, LLC
ZAID HAMIDADDIN
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
116 reviews from families & visitors
Official Website
Visit pasadenapa.com
Medicare data downloads
Original nursing home datasets
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