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Strong Medicare quality ratings; public reviewers often praise compassionate and attentive individual caregivers. Still worth an in-person visit.
based on 26 Google reviews
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Hca Houston Healthcare Southeast has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive individual caregivers and effective physical therapy and rehabilitation results. Review the component ratings and current source records before deciding.
Families seeking rehabilitation services will find highly praised individual caregivers and physical therapy staff, with several reviewers reporting significant mobility improvements. However, there are serious allegations regarding nursing neglect on certain floors, long response times for patient needs, and concerns regarding the transparency of discharge planning and insurance-related transitions.
Quality Themes
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Concerns
Rating Trends
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Distribution · 48 analyzed
The owner uses highly templated responses that vary based on star rating. Positive reviews often receive repetitive, canned phrases, while negative reviews follow a rigid script of apologizing and directing the user to a phone number.
Personalized based on this facility's data
Key Review Excerpts
“Sophia Miranda is a stellar employee, who took every opportunity to comfort me and help through a very difficult time. Her bright beaming smile greeted me through my tears of fear and anxiety when I arrived.”
“From us Arriving and her having almost zero mobility on her right arm and right leg and problems with her memory To leaving almost completely healed with movement in both arm and leg and remembering and fully functioning.”
“The staff on the 3rd floor needs to be dealt with. If they dont want to help the patients then they need to stay home! Husband calls them for help to the bathroom and they get there 30 to 45 min later.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
HCA Houston Healthcare Southeast had 9 deficiencies identified in April 2024, primarily related to fire safety systems, emergency preparedness, and building infrastructure rather than direct patient care. The facility has corrected all identified issues, which focused on fire extinguishers, sprinkler systems, exit signs, and emergency power systems. Since these were maintenance and safety equipment issues that have been addressed, they may not significantly impact day-to-day patient care quality.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Hca Houston Healthcare Southeast
for profit
Hca Healthcare
3 facilities nationwide
Owners
Bayshore Partner, LLC
Owner · Organization
Columbia Hospital Corporation - Delaware
Owner (parent company) · Organization
Columbia Hospital Corporation of West Houston
Owner (parent company) · Organization
Columbia/hca of Houston, INC
Owner (parent company) · Organization
Frisco Holding II
Owner (parent company) · Organization
Hca Health Services of Texas INC
Owner (parent company) · Organization
Hca Healthcare INC
Owner (parent company) · Organization
Hca INC
Owner (parent company) · Organization
Hca Squared LLC
Owner (parent company) · Organization
Healthserv Acquisition LLC
Owner (parent company) · Organization
Healthtrust INC - the Hospital Company
Owner (parent company) · Organization
Hercules Holding II
Owner (parent company) · Organization
Hospital CORP LLC
Owner (parent company) · Organization
Houston Healthcare Holdings, INC
Owner (parent company) · Organization
Hti Hospital Holdings INC
Owner (parent company) · Organization
Indianapolis Hospital Partner, LLC
Owner (parent company) · Organization
Pasadena Bayshore Hospital, INC
Owner (parent company) · Organization
Women's Hospital Indianapolis, L.p.
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit hcahoustonhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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