Focused Care at Pasadena
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 105 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (71%)
- High RN turnover (93%)
Bottom 25% in Texas · Below recommended RN staffing · Very high staff turnover · Worst in FOCUSED POST ACUTE CARE PARTNERS chain · $131,012 in fines · Very few deficiencies
What this means for your family
This facility is a strong option for short-term rehabilitation, with many families praising the physical and occupational therapy teams. However, if you are seeking long-term care, you must be extremely vigilant regarding hygiene and responsiveness, as multiple recent reports indicate serious lapses in basic nursing care and sanitation.
Google Reviews
Google Reviews
105 reviews on Google“Families considering Focused Care at Pasadena will find a facility with a highly praised rehabilitation and physical therapy team, often described as life-changing for post-surgery recovery. However, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, frequent unresponsiveness to call lights, and inadequate medication management. While some long-term residents receive excellent care, recent reviews highlight significant concerns regarding staffing shortages and inconsistent nursing quality.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and physical therapy services
- Clean and well-maintained facility environment
- Professional and helpful administrative/business office staff
- Compassionate long-term nursing staff in specific wings
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 4 reviewers)
- Staffing shortages and slow response times (mentioned by 5 reviewers)
- Inadequate medication management and pain control (mentioned by 3 reviewers)
- Poor food quality and inconsistent meal service (mentioned by 3 reviewers)
- Unprofessional or rude behavior from certain staff members (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 107 analyzed
How They Respond to Reviews
The owner relies almost exclusively on templated responses that redirect all grievances to specific corporate phone numbers. There is no attempt to address the specific details of the complaints within the public forum.
Questions for Your Tour
- 1We've heard great things about your physical therapy team; could you tell us more about how the rehabilitation services work for new residents?
- 2How does the nursing team manage medication schedules and pain control to ensure everyone stays comfortable?
- 3What steps are in place to ensure consistent hygiene and incontinence care throughout the day and night?
- 4We noticed the facility is very well-maintained; what kind of daily activities or social programs do you offer to keep residents engaged?
- 5How does the staff communicate important health updates or changes in condition to family members?
- 6Could you describe the meal service process and how you ensure nutritional needs are met consistently?
Personalized based on this facility's data
Key Review Excerpts
“Focused Care is a good place to come and do rehab. I am currently a resident here receiving rehab here and it has been great. All the employees are friendly and they are taking good care of me.”
“My mother has been in this facility for several years. I have nothing but praise for the staff and overall quality of care that she receives. Nichole in particular has been so helpful on several occasions.”
“My poor mother hadn’t been changed in 3 days and got a urine rash. My advice is avoid this place at all costs!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints at this facility, triggering nearly half of all inspections and revealing serious concerns about resident safety and protection from abuse. The most recurring problems involve failure to notify families about incidents affecting residents, accident prevention and supervision, and food safety issues. While all deficiencies show correction dates, the pattern of repeated complaints about fundamental safety and communication suggests ongoing challenges families should carefully consider.
Mar 18, 2026Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 13, 2026Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 20, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Oct 16, 2024Complaint4
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 28, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 8, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Aug 28, 2024
$40,699
Payment Denial
Aug 28, 2024
46-day denial
Fine
Feb 20, 2024
$77,458
Fine
Nov 12, 2023
$12,855
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
FPACP PASADENA LLC
JOHN A VILLARREAL
Chain Affiliation
Focused Post Acute Care Partners
25 facilities nationwide
Chain avg rating: 2.2/5 · Rank 20 of 25 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
105 reviews from families & visitors
Official Website
Visit fpacp.com
Medicare data downloads
Original nursing home datasets
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