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Nursing HomeMedicaid Top Rated

Parkside Health and Wellness Center

Strong Medicare quality ratings; families often praise compassionate and caring staff. Still worth an in-person visit.

444 W Lexington, El Cajon, CA 9202052 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 9 Google reviews

5
4
3
2
1
Parkside Health and Wellness Center Nursing Home in El Cajon, CA — Street View
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What this means for your family

This facility is an excellent option for individuals requiring specialized behavioral health and psychiatric rehabilitation. The staff's commitment to a holistic approach is a significant strength, though families should note that most reviews focus on mental health care rather than traditional long-term nursing care.

Google Reviews

Google Reviews

9 reviews on Google
Families looking for behavioral health and psychiatric care will find a highly praised environment focused on a holistic, rehabilitative approach. Reviewers consistently highlight the caring nature of the staff and the facility's ability to manage complex mental health challenges.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and caring staff
  • Holistic approach to patient care
  • Clean and well-maintained environment
  • Specialized behavioral health expertise

Rating Trends

Tap a year to see what changed

2345.02021(1)5.02022(1)5.02023(1)5.02024(5)5.02026(2)

Distribution · 10 analyzed

5
10
4
0
3
0
2
0
1
0

How They Respond to Reviews

44%response rate
Good

The owner provides personalized responses by addressing reviewers by name and acknowledging specific praise regarding the staff's care and the facility's environment. The tone is consistently warm, professional, and appreciative.

Questions for Your Tour

  • 1With your 5-star rating for staffing, how do you ensure that the compassionate care mentioned by families remains consistent across all shifts?
  • 2Since you offer specialized behavioral health expertise, how do you tailor your holistic approach to meet the unique emotional needs of each resident?
  • 3How does the team manage medical emergencies or sudden changes in health status during the overnight hours?
  • 4What kind of daily activities or social engagement opportunities are available to help residents stay active and connected within the community?
  • 5I noticed the facility is very well-maintained; what are your protocols for ensuring the environment stays clean and comfortable for residents?
  • 6How do you approach communication with families regarding any recent state inspections or updates to care plans?

Personalized based on this facility's data


Key Review Excerpts

This facility bravely takes on challenges that others shy away from, providing exceptional care for individuals with mental health and psychiatric conditions. Patients here are treated with genuine rehabilitative and habilitative care, ensuring they can safely transition back into the community.

Patient/Family member · 2024★★★★★

One of the best in California, very friendly environment , the staff are very caring and loving towards the residents.

Resident/Family member · 2024★★★★★

Great facility! The staff are friendly and very caring . One of the best facilities here in Southern California for behavioral health.

Patient/Family member · 2024★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
75%
Registered nurses for medical care
Total Nursing
4.04hrs
99%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility44.1%
Worse than Avg
Here
44.1%
US
19.5%
CA
13.7%
San diego
15.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
19.4%
CA
10.7%
San diego
12.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.8%
Worse than Avg
Here
15.8%
US
15.3%
CA
10.5%
San diego
9.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
93.4%
CA
98.6%
San diego
99.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.3%
Mixed vs Avgs
Here
9.3%
US
14.4%
CA
10.4%
San diego
7.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
12.1%
CA
7.0%
San diego
9.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility38.1%
Worse than Avg
Here
38.1%
US
81.8%
CA
94.2%
San diego
97.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (15.4)

This facility has 25 deficiencies across three surveys, with all issues reportedly corrected. The most recurring problems involve fire safety and building maintenance, nutrition and dietary services, and quality of care. Some issues have persisted across multiple surveys, including fire safety deficiencies and nutrition problems, suggesting ongoing challenges with maintaining compliance in these areas despite reported corrections.

May 30, 2025Routine
9
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Dec 9, 2021Routine
8
0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0032Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Feb 7, 2020Routine
8
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0233Potential for harm · IsolatedCorrected

Egress Deficiencies

Install resident room doors of proper design and width.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkside Health and Wellness Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

342 facilities nationwide

Chain avg rating: 3.2/5 · Rank 36 of 328 (Best)

Ownership & Management

Owners

Port, Barry

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Michlin, BernardManaging Control - Governing BodyOldroyd, MatthewManaging Control - Governing BodyWillits, AdamOfficer / DirectorBurnam, SoonOfficer / DirectorKeetch, ChadOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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