Community Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 170 Google reviews

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What this means for your family
This facility is a strong candidate for rehabilitation and short-term recovery due to its highly praised therapy teams and friendly staff. However, if your loved one requires high-acuity nursing or has significant mobility issues, you must verify their protocols for responding to call lights and managing wound care, as multiple families have reported dangerous lapses in these areas.
Google Reviews
Google Reviews
170 reviews on Google“Families often praise the facility for its compassionate, warm, and attentive nursing staff and its effective rehabilitation services. However, there are serious, recurring allegations regarding medical neglect, including unaddressed pressure sores, missed medications, and failure to respond to call lights. While many find the environment pleasant, others report significant issues with cleanliness, odors, and communication difficulties.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and wound care
- Friendly and professional administration
- Engaging resident activities and outings
Concerns
- Failure to respond to call lights or medical emergencies (mentioned by 4 reviewers)
- Issues with medication timing and administration (mentioned by 2 reviewers)
- Inadequate wound care and presence of pressure sores (mentioned by 2 reviewers)
- Poor communication with family members (mentioned by 3 reviewers)
- Facility cleanliness and unpleasant odors (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 174 analyzed
How They Respond to Reviews
The owner relies almost exclusively on a small set of pre-written templates to respond to all reviews. Responses are categorized by star rating rather than the actual content of the user's feedback.
Questions for Your Tour
- 1I noticed some wonderful feedback about your resident outings; could you tell me more about the types of activities planned for the month?
- 2How does the nursing team ensure that call lights are answered promptly, especially during the night shifts?
- 3What specific protocols are in place to ensure medications are administered accurately and on a strict schedule?
- 4How does the administration team keep family members updated on any changes in a resident's health or daily well-being?
- 5With the high standard of wound care mentioned by some families, what specialized skin care monitoring is provided for residents?
- 6Could you describe the daily dining experience and how the facility manages meal cleanliness and food variety?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is always in a good mood. They take very good care of the patients. It seems like they really enjoy what they do.”
“Don't bring your loved ones here, my mother law came out worse then when she went in and for everything they found an excuse. Her belonging went missing clothing and cellphone. She had many falls and never got a call, only way we found out was through primary doctor because she had a follow up for a fall.”
“The rehab team (PT & OT) has been great and they are helping me get stronger so I can go back home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Community Care Center shows concerning patterns with families filing complaints that triggered 7 inspections, most recently regarding resident rights and medication management. The facility repeatedly struggles with care planning, fire safety systems, and medication oversight across multiple surveys. While all deficiencies show correction dates, the recurring issues with care planning and safety systems suggest ongoing operational challenges that warrant careful evaluation during your visit.
Jul 11, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 13, 2025Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 4, 2025Complaint2
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 31, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 5, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 29, 2024Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Community Care Center
for profit
Chain Affiliation
Links Healthcare Group
31 facilities nationwide
Chain avg rating: 2.8/5 · Rank 8 of 31
Ownership & Management
Owners
Clawson, Scott
Owner (parent company)
Earl, Steven
Owner (parent company)
Sanofsky, Jack
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Official Website
Visit communitycarectr.com
Medicare data downloads
Original nursing home datasets
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