Park Village Pines
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
Park Village Pines is highly regarded for its warm, faith-based culture and excellent activity programming, making it a great fit for seniors who value social engagement. However, families should inquire about current staffing ratios and the process for handling resident-to-resident conflicts to ensure their loved one's specific needs will be met.
Google Reviews
Google Reviews
33 reviews on Google“Park Village Pines is widely praised by families for its compassionate, faith-based environment and dedicated, long-tenured staff who treat residents like family. While most reviewers report high satisfaction with the care and activity programming, a few families have raised concerns regarding administrative responsiveness, staffing ratios, and occasional issues with resident-to-resident behavior.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Strong, faith-based community atmosphere
- Engaging daily activities and devotions
- Clean and well-maintained facility
Concerns
- Staffing shortages impacting care consistency (mentioned by 2 reviewers)
- Difficulty reaching administrative or front desk staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We love the idea of a faith-based community; how are daily devotions and spiritual activities integrated into the residents' schedules?
- 2The facility looks beautifully maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 3How does the care team ensure that every resident receives consistent, personalized attention throughout their shifts?
- 4If a medical emergency were to occur during the night, what is the specific protocol for contacting family and providing immediate care?
- 5We want to make sure we can stay in the loop; what is the best way for family members to reach the administrative team if we have a quick question?
- 6What kind of engaging social activities or group outings do you have planned for the residents this month?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredibly caring, attentive, and genuinely devoted to the well-being of each resident. There is a wide variety of engaging activities that keep my mom socially active and mentally stimulated.”
“The activity department is outstanding! They have daily activities - except Sundays- and devotions everyday.”
“The CEO and other staff came to his visitation and funeral. They made us feel like family”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from April 2024 identified two violations regarding medication safety and food labeling. Specifically, a medication cart was left unlocked in the memory care unit, and several food items lacked required 'open dates' for safety tracking.
Oct 16, 2024OtherCleanReport
No deficiencies found during this inspection.
Apr 8, 2024Routine
Food items (including condiments, meats, dairy, and produce) found in various refrigerators and cabinets were not labeled with the appropriate open date, making it impossible to determine if they were safe for consumption.
Inspection of the memory care unit revealed Employee A left the medication cart unlocked and easily accessible to anyone in the facility, posing a risk to residents with impaired cognition.
Nov 17, 2022OtherCleanReport
No deficiencies found during this inspection.
Aug 1, 2014OtherCleanReport
No deficiencies found during this inspection.
Sep 19, 2011OtherCleanReport
No deficiencies found during this inspection.
Jun 7, 2005OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
The Kalamazoo Area Christian Retirement Assoc INC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit parkvillagepines.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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