See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Park Village Pines

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

2920 Crystal Lane, Kalamazoo, MI 49009135 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.5/5

based on 33 Google reviews

5
4
3
2
1

Watch Park Village Pines

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Park Village Pines is highly regarded for its warm, faith-based culture and excellent activity programming, making it a great fit for seniors who value social engagement. However, families should inquire about current staffing ratios and the process for handling resident-to-resident conflicts to ensure their loved one's specific needs will be met.

Google Reviews

Google Reviews

33 reviews on Google
Park Village Pines is widely praised by families for its compassionate, faith-based environment and dedicated, long-tenured staff who treat residents like family. While most reviewers report high satisfaction with the care and activity programming, a few families have raised concerns regarding administrative responsiveness, staffing ratios, and occasional issues with resident-to-resident behavior.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean9.0Activities10.0MedsN/AMemory8.0Comms6.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Strong, faith-based community atmosphere
  • Engaging daily activities and devotions
  • Clean and well-maintained facility

Concerns

  • Staffing shortages impacting care consistency (mentioned by 2 reviewers)
  • Difficulty reaching administrative or front desk staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(1)2.02021(1)4.52022(21)5.02023(2)5.02024(3)4.62025(7)5.02026(1)

Distribution · 36 analyzed

5
28
4
4
3
1
2
2
1
1
14 reviews posted between Jun 15, 2022Jun 18, 2022 · 11 were 5-star

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We love the idea of a faith-based community; how are daily devotions and spiritual activities integrated into the residents' schedules?
  • 2The facility looks beautifully maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 3How does the care team ensure that every resident receives consistent, personalized attention throughout their shifts?
  • 4If a medical emergency were to occur during the night, what is the specific protocol for contacting family and providing immediate care?
  • 5We want to make sure we can stay in the loop; what is the best way for family members to reach the administrative team if we have a quick question?
  • 6What kind of engaging social activities or group outings do you have planned for the residents this month?

Personalized based on this facility's data


Key Review Excerpts

The staff is incredibly caring, attentive, and genuinely devoted to the well-being of each resident. There is a wide variety of engaging activities that keep my mom socially active and mentally stimulated.

Long-term resident's family · 2025★★★★★

The activity department is outstanding! They have daily activities - except Sundays- and devotions everyday.

Memory care family member · 2025★★★★★

The CEO and other staff came to his visitation and funeral. They made us feel like family

Long-term resident's family · 2023★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

6total
2deficiencies

Key Findings

The most recent renewal inspection from April 2024 identified two violations regarding medication safety and food labeling. Specifically, a medication cart was left unlocked in the memory care unit, and several food items lacked required 'open dates' for safety tracking.

Oct 16, 2024Other
CleanReport

No deficiencies found during this inspection.

Apr 8, 2024Routine
R 325.1976(6)

Food items (including condiments, meats, dairy, and produce) found in various refrigerators and cabinets were not labeled with the appropriate open date, making it impossible to determine if they were safe for consumption.

R 325.1932(3)(a)

Inspection of the memory care unit revealed Employee A left the medication cart unlocked and easily accessible to anyone in the facility, posing a risk to residents with impaired cognition.

Nov 17, 2022Other
CleanReport

No deficiencies found during this inspection.

Aug 1, 2014Other
CleanReport

No deficiencies found during this inspection.

Sep 19, 2011Other
CleanReport

No deficiencies found during this inspection.

Jun 7, 2005Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Kalamazoo Area Christian Retirement Assoc INC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call