Park View Nursing and Subacute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 44 Google reviews
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What this means for your family
This facility shows a concerning downward trend in care quality, with recent reports of serious medical neglect and dietary errors. If you choose this facility for rehabilitation, closely monitor all medication and dietary orders yourself, as multiple reviewers have noted that staff may overlook critical patient needs.
Google Reviews
Google Reviews
44 reviews on Google“Families should exercise extreme caution, as recent reviews from 2024 and 2025 highlight severe concerns regarding patient neglect, medical errors, and poor communication. While some older reviews and specific staff members are praised for rehabilitation success, the most recent feedback describes life-threatening issues including unmonitored weight loss and failure to manage allergies.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation and physical therapy staff
- Friendly and attentive charge nurses
- Clean and well-maintained lobby and common areas
Concerns
- Patient neglect and lack of responsiveness from nursing staff (mentioned by 3 reviewers)
- Failure to manage dietary restrictions and allergies
- Difficulties with the discharge process and administrative roadblocks
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; how do you coordinate rehab plans with the nursing staff to ensure consistent progress?
- 2How does the nursing team manage specific dietary restrictions and allergies to ensure every resident's nutritional needs are met safely?
- 3What specific steps are in place to ensure clear and timely communication between the nursing staff and family members regarding daily care updates?
- 4Can you walk us through the protocol for handling medical emergencies or sudden changes in a resident's condition during the night shift?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another in the common areas?
- 6How does the facility monitor and address resident needs to ensure that everyone receives attentive care throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“The entire rehab staff has gone above and beyond to help my father regain the skills necessary for him to safely return home.”
“The kitchen does not care about any allergies you have it clearly says on the meal ticket that I have a milk allergy. Yet the kitchen does not read and this happened numerous times”
“My very sick husband died as a result of being in this facility for 9 weeks. His weight went from 144 lbs to 112 lbs and no one "noticed" until he was hospitalized 5 days before his death.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park View Nursing has significant ongoing problems with multiple families filing complaints that triggered federal investigations. The facility shows persistent issues with medication management, safety oversight, and care planning that appear repeatedly across surveys from 2022 through 2026. While the facility reports correcting each violation, the recurring nature of deficiencies in core care areas—particularly around preventing accidents, managing medications properly, and maintaining comprehensive resident care plans—suggests systemic challenges that families should carefully consider before placement.
Mar 25, 2026Complaint5
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Jan 30, 2026Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
May 23, 2025Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Feb 10, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 16, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 25, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Park View Nursing and Subacute
for profit
Chain Affiliation
Windsor
23 facilities nationwide
Chain avg rating: 2.4/5 · Rank 93 of 188
Ownership & Management
Owners
Sapphire Operations, LLC
Owner · Organization
9560 Pico LLC
Owner (parent company) · Organization
Newgen LLC
Owner (parent company) · Organization
Pico Ar LLC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit parkviewsubacute.com
Medicare data downloads
Original nursing home datasets
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