Northridge Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (14 vs median 13.0)
Below average in CA · Below recommended RN staffing · Low staff turnover (stable workforce) · Chain outperformer · $3,145 in fines
What this means for your family
This facility is a strong option for short-term rehabilitation and enjoys a very clean environment with a great activity program. However, families must be vigilant and act as strong advocates, as there are documented patterns of slow response to call lights and lapses in medication and vital sign monitoring.
Google Reviews
Google Reviews
33 reviews on Google“Families considering Northridge Care Center will find a facility with a highly praised rehabilitation program and a compassionate activity department. However, there are significant, recurring reports of slow response times to call lights and instances of inadequate nursing care during critical moments. While many residents enjoy the cleanliness and friendly staff, others have experienced serious lapses in medication management and basic patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and therapy programs
- Friendly and compassionate activity/recreation staff
- High standards of facility cleanliness
- Smooth admissions process
Concerns
- Slow response times to call lights (mentioned by 3 reviewers)
- Inadequate monitoring of vital signs and medication (mentioned by 2 reviewers)
- Staffing shortages or lack of urgency among CNAs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your rehab and therapy programs; could you tell us more about how those are structured for new residents?
- 2How does the nursing team ensure that call lights are answered promptly, especially during busy shifts or overnight?
- 3Could you walk us through your process for monitoring vital signs and managing daily medication schedules to ensure everything is tracked accurately?
- 4What is the communication process like between the nursing staff and family members regarding updates on a resident's health?
- 5We'd love to hear more about the daily activity calendar and how the recreation staff engages residents in the community.
- 6In the event of a medical emergency after hours, what is the immediate protocol for getting a physician or supervisor involved?
Personalized based on this facility's data
Key Review Excerpts
“The Rehab program is excellent. The staff are attentive to the residents needs.”
“The LVN's are kind and caring and seemed to be running the show. They provided most of the care for my mother during her 5 months dtay. My mother always was clean, well fed, well taken cared of.”
“My father recently stayed here for a couple of weeks for rehab after surgery. Overall, the staff were great and he was looked after.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed reports triggering numerous complaint-based inspections, resulting in recurring issues with medication management, resident safety, and infection control across multiple surveys. The facility has faced serious concerns including resident protection failures, medication errors, wound care problems, and safety hazards, with many issues persisting across different time periods despite reported corrections. While all deficiencies show correction dates, the pattern of repeated problems in critical care areas warrants careful consideration during your visit.
Feb 25, 2026Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Jan 29, 2026Routine27
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Sep 17, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Jan 10, 2025Routine18
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 13, 2024Complaint3
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
May 30, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Northridge Care Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 10 of 38
Ownership & Management
Owners
Jrb Investments LLC
Owner · Organization
The Aaron Friedman Group a Business Assets Trust
Owner (parent company) · Organization
The Ira David Friedman Group a Business Assets Trust
Owner (parent company) · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Devorah Danziger Group a Business Assets Trust
Owner (parent company) · Organization
Elka Kaplan Group a Business Assets Trust
Owner (parent company) · Organization
Esther Hoff Group a Business Assets Trust
Owner (parent company) · Organization
Mordechai Notis Group a Business Assets Trust
Owner (parent company) · Organization
Rachel Notis Group a Business Assets Trust
Owner (parent company) · Organization
Sarah Dunner Group a Business Assets Trust
Owner (parent company) · Organization
Yehoshua Notis Group a Business Assets Trust
Owner (parent company) · Organization
Yisroel Notis Group a Business Assets Trust
Owner (parent company) · Organization
Lehmann, Libby
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Notis, Shmuel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit northridgecare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Northridge Valley Senior Living
1.2 miAssisted Living · Northridge, CA
Joyce Eisenberg Keefer Medical Center D/p Snf
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Park View Nursing and Subacute
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The Gardens Healthcare Center
3.2 miNursing Home · Northridge, CA
The Gardens at Northridge
3.2 miContinuing Care · Northridge, CA
The Variel of Woodland Hills
3.8 miAssisted Living · Woodland Hills, CA