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Nursing HomeMedicaid Top Rated

Park Place

Strong Medicare quality ratings; families often praise positive staff sentiment from some residents. Still worth an in-person visit.

401 South Van Buren, Mount Pleasant, IA 5264149 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
2.3/5

based on 3 Google reviews

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What this means for your family

It is difficult to assess the quality of Park Place due to a lack of descriptive reviews. Families should schedule an in-person tour and speak directly with current residents, as the available online ratings do not provide enough detail to identify specific strengths or operational issues.

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
1.43hrs
OK
Registered nurses for medical care
Total Nursing
4.92hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
15%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 15 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
IA
4.1%
Henry
29.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

๐Ÿšฟ

Residents whose bladder or bowel control got worse

โ†“ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
19.4%
IA
25.9%
Henry
23.7%
๐Ÿ›๏ธ

Residents needing more daily help over time

โ†“ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
14.4%
IA
17.6%
Henry
17.0%
๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility30.1%
Worse than Avg
Here
30.1%
US
19.5%
IA
20.7%
Henry
25.9%
๐Ÿฉบ

Residents with a long-term catheter

โ†“ Lower is better
This Facility10.2%
Worse than Avg
Here
10.2%
US
0.9%
IA
1.6%
Henry
0.9%
๐Ÿšถ

Residents whose walking got worse

โ†“ Lower is better
This Facility10.4%
Better than Avg
Here
10.4%
US
15.3%
IA
17.5%
Henry
18.7%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility73.3%
Worse than Avg
Here
73.3%
US
81.8%
IA
84.1%
Henry
82.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

2deficiencies
Well below state avg (6.2)
7 complaint-triggered

Families have filed multiple reports leading to 7 complaint-triggered deficiencies, raising concerns about this facility's care quality. The most recurring issues involve fire safety and emergency procedures, medication management, and resident rights and dignity. While all deficiencies show correction dates, the pattern of ongoing complaints about abuse reporting, resident treatment, and safety hazards suggests persistent care quality challenges that families should carefully evaluate.

Dec 2, 2025Complaint
1
0567Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

May 22, 2025Routine
3
0712Potential for harm ยท WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0725Potential for harm ยท PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0161Potential for harm ยท PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

Dec 24, 2024Complaint
1
0660Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

Jul 25, 2024Routine
8
0346Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Potential for harm ยท WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0291Potential for harm ยท PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm ยท PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm ยท PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm ยท PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0756Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

May 16, 2024Complaint
3
0557Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0609Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 31, 2023Routine
5
0837Potential for harm ยท WidespreadCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0039Potential for harm ยท WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0761Potential for harm ยท WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0656Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm ยท IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
31deficiencies
Jun 24, 2026Complaint
Clean

Fed violations: 0, State violations: 0

May 5, 2026Complaint
Clean

Fed violations: 1, State violations: 0

Apr 1, 2026Complaint
Clean

Fed violations: 0, State violations: 0

Jan 2, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Dec 4, 2025Inspection
Clean

Fed violations: 11, State violations: 0

Nov 12, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Oct 23, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Sep 11, 2025Complaint
Clean

Fed violations: 7, State violations: 2

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Place

Organization Type

nonprofit

Ownership & Management

Key personnel

Bender, RebeccaManaging Control - Governing BodyBlake, BradenManaging Control - Governing BodyMaher, KarlaManaging Control - Governing BodyMcnamee, CarlaManaging Control - Governing BodyProttsman, JoelManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources โ€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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