Park Manor Bee Cave
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 84 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (51%)
- High RN turnover (57%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in THE ENSIGN GROUP chain · $19,608 in fines
What this means for your family
This facility is an excellent choice for rehabilitation and physical therapy, with many families noting significant improvements under recent management. However, you should proactively verify staffing levels during evening and weekend shifts and closely monitor the security of your loved one's personal belongings, as these have been recurring points of failure in the past.
Google Reviews
Google Reviews
84 reviews on Google“Families considering Park Manor Bee Cave will find a facility that is widely praised for its beautiful, clean environment and a highly dedicated therapy and nursing team. While many recent reviews highlight a significant improvement under new management, there are serious, recurring allegations from several past reviewers regarding understaffing, medication delays, and theft of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab services
- Clean and beautiful facility environment
- Compassionate and friendly nursing staff
- Welcoming and professional administration
Concerns
- Staffing shortages leading to delayed care (mentioned by 5 reviewers)
- Theft of residents' personal belongings (mentioned by 3 reviewers)
- Delays in medication administration (mentioned by 3 reviewers)
- Inadequate hygiene/personal care (soiled linens/diapers) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses for negative reviews, often employing the exact same script to address different complaints. While positive reviews are occasionally personalized with the reviewer's name, negative reviews rely on a single, copy-pasted message regarding the new Executive Director.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab services here; could you tell us more about how that program supports resident recovery?
- 2With the administration being described as so professional and welcoming, how do you typically communicate important updates or changes to families?
- 3What specific protocols do you have in place to ensure medications are administered accurately and on a strict schedule?
- 4How does the nursing team manage daily personal care and linen changes to ensure every resident stays clean and comfortable?
- 5What steps are taken to ensure all residents' personal belongings are kept secure and accounted for within their rooms?
- 6Could you describe what a typical day looks like for residents in terms of social activities and dining experiences?
Personalized based on this facility's data
Key Review Excerpts
“The pt and st area has gone above and beyond to give my daughter her best life in her circumstances....also, By upgrading her wheel chair to her specific needs and comfort....I am very confident in her care in all areas at Park Manor.”
“I have had my mom there 3yrs and have had zero issues with care, cleanliness, hospitality, staff- all have been great. Garth is truly an awesome director- who genuinely cares for the ppl and his staf”
“I chose Park Manor for recovery and rehab after major abdominal surgery. The administration, patient care staff, and therapy rehab staff and facilities were exceptional, and compassionate.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
2
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 15 deficiencies, indicating ongoing concerns about medication management, care planning, and respiratory care. The facility shows a pattern of repeated violations in pharmaceutical services across multiple surveys, though all issues have correction dates. While deficiencies span various care areas from resident rights to infection control, the frequency of complaint-driven citations suggests families should carefully evaluate current care quality during visits.
Feb 19, 2026Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Sep 17, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 10, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 18, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Jun 2, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
May 28, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Apr 29, 2025
$6,338
Fine
Jul 21, 2024
$13,270
Ownership & Operations
Who Operates This Facility
Hamilton County Hospital District
for profit
SAGE MEADOW HEALTHCARE, INC
GARTH LAND
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 82 of 84 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit parkmanorbeecave.com
Medicare data downloads
Original nursing home datasets
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