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Assisted Living

Paramount Senior Living at Bethel Park

Limited public data on Paramount Senior Living at Bethel Park. Call, tour, and ask to meet current residents' families — your own impression matters most.

5785 Baptist Road, Bethel Park, PA 15102125 bedsLicensed & Active
Google rating
3.4/5

based on 22 Google reviews

5
4
3
2
1

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What this means for your family

While this facility has a history of providing excellent hospice and wound care, recent reviews indicate a significant decline in care quality and facility maintenance. If you choose this facility, you must closely monitor response times for call buttons and investigate the consistency of housekeeping and staffing levels, especially on weekends.

Google Reviews

Google Reviews

22 reviews analyzed
Families should approach this facility with caution due to recent, serious allegations regarding neglect, unresponsive call buttons, and unpleasant odors. While some long-term residents and families praise the nursing and hospice staff for life-saving care and kindness, several recent reviewers report significant issues with staffing shortages and unprofessional behavior.

Quality Themes

Tap a score for details
Food1.0Staff4.0Clean3.0ActivitiesN/AMedsN/AMemory5.0Comms4.0Value2.0

Strengths

  • Compassionate hospice and nursing care
  • Knowledgeable admissions staff
  • Cleanliness in certain wings/periods
  • Effective emergency response in critical moments

Concerns

  • Unresponsive alert pendants and call buttons (mentioned by 2 reviewers)
  • Unpleasant odors/smell of urine in hallways (mentioned by 3 reviewers)
  • Staffing shortages and overworked nursing department (mentioned by 2 reviewers)
  • Unprofessional staff behavior (cellphone use/loud talking) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'22(1)'24(6)'26(1)

Distribution

5
13
4
0
3
0
2
1
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your hospice and nursing teams; how does that level of care translate to the daily interactions with residents?
  • 2With the admissions staff being so knowledgeable, could you walk us through the specific steps of the transition process to ensure a smooth move-in day?
  • 3How does the care team ensure that call buttons and alert pendants are checked regularly and functioning perfectly for every resident?
  • 4What specific protocols are in place to ensure the hallways and common areas remain fresh and clean throughout the day?
  • 5Could you tell us a bit about the dining experience and how the menu is planned to ensure residents enjoy their meals?
  • 6In the event of a medical emergency after hours, what does the immediate response process look like for the nursing staff?

Personalized based on this facility's data


Key Review Excerpts

Staff knew how to handle the situation until the ambulance came. Staff actually saved her life that day.

Family of a resident in medical crisis · 2024★★★★★

My mother was a resident at Paramount Bethel Park for 3 months in 2025 for wound care and the nursing staff and hospice staff took great care of her during her stay.

Family of a short-term resident · 2025★★★★★

He was in the memory care wing on the 3rd floor. The staff was very helpful and friendly. They showed lots of care and patience.

Family of a memory care resident · 2024★★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

61total
64deficiencies

Key Findings

Between 2022 and 2026, Paramount Senior Living at Bethel Park underwent 66 inspections, resulting in 35 clean reports and 64 recorded violations. The documented findings include issues related to resident privacy, staff assistance with daily care, food storage, and facility maintenance. Additionally, some inspections noted failures to meet specific reporting timelines regarding resident incidents.

Feb 2, 2026Routine
minor2600.187.b

The medication administration record (MAR) for a resident did not include the initials of staff members for numerous medication administrations during October and November 2025.

Oct 27, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jul 3, 2025Routine
CleanReport

No deficiencies found during this inspection.

May 12, 2025Routine
CleanReport

No deficiencies found during this inspection.

Apr 15, 2025Routine
minor2600.103.f

The refrigerator in the kitchen prep area measured 48 degrees Fahrenheit, exceeding the required 40 degrees Fahrenheit.

minor2600.105.g

An accumulation of blue lint was found in the lint trap of the dryer in the 2nd floor laundry room.

minor2600.183.b

The medication cart in the second-floor hallway was found unlocked, unattended, and accessible to residents and visitors.

minor2600.184.a

An unopened Lantus Solostar Pen for resident #1 lacked a pharmacy label containing all required prescription information.

Jan 22, 2025Routine
minor2600.42.s

A staff member was found wearing a resident's bracelet without permission, violating the resident's right to privacy of possessions.

minor2600.141.a

A resident's medical evaluation was incomplete, lacking height, weight, pulse, blood pressure, temperature, and medical diagnoses.

minor2600.187.d

Staff failed to follow prescriber orders by leaving a resident's oxygen nasal cannula in the living room while the resident was in bed, causing breathing distress.

Aug 12, 2024Routine
minor2600.25.c.2

The resident's contract lacked a fee schedule outlining the specific charge for 'Healthful Living 1-Care & Supplies'.

minor2600.25.c.10

An addendum for service charge changes was not signed by the resident, and there was no documentation proving the resident received 30 days' advance written notice.

Jan 23, 2024Routine
minor2600.42.c

A staff member was disrespectful to a resident, telling them to 'shut up' when the resident requested care with caution due to a leg injury.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Paramount Senior Living at Bethel Park LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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