Paramount Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 61 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (22 vs median 7)
- High staff turnover (51%)
Bottom 25% in UT · Below chain average · $83,207 in fines
What this means for your family
While many patients report successful rehabilitation and positive therapy outcomes, the facility has faced multiple serious allegations regarding delayed emergency responses and medical oversight. If you choose this facility, ensure you have a clear plan for medical advocacy and frequent communication with the nursing staff to monitor your loved one's condition closely.
Google Reviews
Google Reviews
61 reviews on Google“Paramount Health and Rehabilitation receives highly polarized feedback, with many reviewers praising the physical and occupational therapy teams for successful recovery outcomes. However, there are serious, recurring allegations regarding medical negligence, delayed emergency response times, and inconsistent staffing levels that have caused significant distress for families. Prospective families should weigh the positive reports of therapy and staff kindness against the documented concerns regarding patient safety and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Warm and supportive nursing staff
- Successful post-surgery rehabilitation
- Clean and well-maintained environment
Concerns
- Delayed emergency response/medical negligence (mentioned by 3 reviewers)
- Understaffing leading to poor care (mentioned by 4 reviewers)
- Inconsistent medication management (mentioned by 3 reviewers)
- Poor food quality and nutritional concerns (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to reach their recovery goals?
- 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
- 3What specific steps does the facility take to ensure a quick and coordinated response during a medical emergency or after-hours situation?
- 4Could you describe the daily dining experience, including how much input residents have regarding their nutritional needs and meal variety?
- 5How does the staff maintain consistent communication with family members regarding any changes in a resident's health or daily care?
- 6What kind of social activities or daily outings are available to help residents stay engaged and connected with the community?
Personalized based on this facility's data
Key Review Excerpts
“I very highly feel this place is the reason my mom died. They called me to get information about my mom when she wasn’t responding to them I told them given her past history she needed to go back to the hospital and they ignored what I said and waited two hours for her to get worse and call 911.”
“The nurses and aides were pleasant and friendly and when things were extremely short staffed, administration jumped in to help.”
“After 2 weeks of my Mother being there we discovered they never knew she had been diagnosed with CHF and thus had not been treating her with the proper medications that she was on upon discharge from the hospital.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Paramount Health and Rehabilitation has faced numerous family complaints, with 21 of its 31 deficiencies triggered by reports from families. The most recurring problems involve safety hazards and accident prevention, daily care assistance, and nutrition services. While all identified issues have been corrected by the facility, the high volume of complaint-driven deficiencies raises concerns about care quality and suggests families should thoroughly investigate current conditions before placement.
Dec 15, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
May 14, 2024Complaint19
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Administration Deficiencies
Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
May 14, 2024Routine2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Jan 11, 2023Routine2
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jul 1, 2021Routine6
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Federal Penalties
Fine
Dec 15, 2025
$35,805
Fine
May 14, 2024
$83,207
Ownership & Operations
Who Operates This Facility
Paramount Health and Rehabilitation
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 223 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit paramounthealth.net
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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