Paradigm at the Brazos
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
The facility's therapy and nursing teams are frequently described as exceptional and deeply caring. However, you must address the visible physical deterioration of the building and investigate the serious claims regarding emergency medical response protocols before committing care.
Google Reviews
Google Reviews
14 reviews on Google“Families should be aware of significant concerns regarding the physical condition of the facility, including cracked floors, rusted furniture, and unpleasant odors. While many reviewers praise the compassionate and professional nursing and therapy teams, there are critical allegations regarding emergency response and medical negligence that require serious investigation.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Excellent physical therapy and rehab services
- Friendly and attentive administrative team
- Kind and hardworking housekeeping staff
Concerns
- Dilapidated facility condition including cracked floors and rusted furniture (mentioned by 3 reviewers)
- Allegations of medical negligence and failure to perform life-saving measures
- Unpleasant facility odors and sanitation issues
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often naming specific staff members mentioned by the reviewer. For negative or critical reviews, they use a standardized template to redirect the conversation to a dedicated compliance or satisfaction phone line.
Questions for Your Tour
- 1I noticed the management team is very active in responding to feedback; how does the administration involve families in the ongoing improvement of the facility?
- 2With the high ratings in physical therapy and rehab, could you tell us more about how the therapy programs are tailored to each resident's specific recovery goals?
- 3What specific steps are being taken regarding facility maintenance and upkeep to ensure the living spaces and common areas remain fresh and well-maintained?
- 4Could you walk us through the protocols the nursing team follows during a medical emergency or when a resident's condition changes suddenly?
- 5What is the daily schedule like for residents, and what kind of social activities or outings are available to keep everyone engaged?
- 6How does the housekeeping team manage the cleaning schedules to ensure a consistently clean and pleasant-smelling environment for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The team went out of their way to make sure we were comfortable and cared for. I had no problem leaving at night knowing my husband was being well cared for.”
“The nurses, med nurses and CNAs are all skilled fantastic, compassionate responsive women. The PT department is phenomenal!”
“This place is horrible don't bring your loved one here my mom went into cardiac arrest and no CPR was䔋 performed with lead to brain death”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of building maintenance and safety issues, with recurring problems in heating/ventilation systems, fire safety equipment, and general facility cleanliness appearing across multiple surveys. Families have filed complaints leading to citations for privacy and environmental concerns. While all deficiencies have correction dates, the repeated building system problems suggest ongoing maintenance challenges that families should discuss during visits.
Aug 1, 2025Routine4
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Aug 22, 2024Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 30, 2023Complaint2
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 1, 2023Routine4
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Oakbend Medical Center
government
BRAZOS NURSING & REHABILITATION LLC
SHERION SCHROEDER
Chain Affiliation
Paradigm Healthcare
18 facilities nationwide
Chain avg rating: 2.1/5 · Rank 1 of 15 (Best)
Ownership & Management
Owners
Oakbend Medical Center
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit paradigmatthebrazos.com
Medicare data downloads
Original nursing home datasets
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