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Assisted Living

Pacifica Senior Living South Coast

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

2619 Orange Ave, East Side Costa Mesa · Costa Mesa, CA 9262798 bedsLicensed & Active
Google rating
4.5/5

based on 39 Google reviews

5
4
3
2
1
Pacifica Senior Living South Coast Assisted Living in Costa Mesa, CA — Street View
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What this means for your family

This facility has a long-standing reputation for exceptional staff care and wonderful dining. However, families should investigate recent reports of building maintenance issues and noise, and should specifically ask about the current management's responsiveness to resident needs.

Google Reviews

Google Reviews

39 reviews on Google
Families considering Pacifica Senior Living South Coast can expect a highly praised staff and a clean, welcoming environment, with many reviewers highlighting the compassionate care provided by specific team members. While the majority of long-term feedback is overwhelmingly positive regarding activities and dining, recent reviews have introduced serious concerns regarding building maintenance and noise levels.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean7.0Activities10.0MedsN/AMemory8.0Comms4.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained environment
  • Engaging daily activities and events
  • High-quality, made-from-scratch dining

Concerns

  • Building maintenance and cleanliness issues (mentioned by 2 reviewers)
  • Management and communication failures (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02017(1)5.02018(20)5.02021(6)5.02022(7)5.02023(2)2.02024(4)1.02026(1)

Distribution · 41 analyzed

5
35
4
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0
1
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13 reviews posted between Sep 25, 2018Sep 29, 2018 · 13 were 5-star

How They Respond to Reviews

97%response rate
Generic

The owner uses highly repetitive, templated responses for 5-star reviews, often utilizing the exact same phrasing across different reviewers. When faced with negative feedback, the response pattern shifts to a defensive and dismissive tone.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to family feedback; how does the management team ensure that important updates are communicated clearly to families regarding resident care?
  • 2The dining experience seems to be a real highlight here—could you tell us more about the made-from-scratch menu and how much input residents have in daily meals?
  • 3With the high praise for your daily events, what are some of the most popular activities currently engaging the residents?
  • 4We want to ensure the facility stays as pristine as it looks today; what is your current routine for building maintenance and deep cleaning the common areas?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
  • 6How does the staff approach personalized care to maintain the compassionate and attentive environment that people often mention when visiting?

Personalized based on this facility's data


Key Review Excerpts

The staff here is nothing short of incredible. I especially want to recognize Gabby for her bubbly personality, huge heart and passion for her job at Pacifica. She has made my grandmother's transition enjoyable and seamless.

Long-term resident's family · 2022★★★★★

The food was made from scratch and it was great. The staff were at their up most care and very caring and will highly recommend this place for family and loved ones.

Family member · 2018★★★★★

I had a great tour at Pacifica Senior Living south coast. This whole place was very welcoming: very clean, so spacious. They have highly trained and highly friendly staffs along with very comprehensive and fun daily activities.

Prospective resident's family · 2022★★★★★
Source: 39 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

22total
9 Type A— immediate health risk
10 Type B— non-compliance
Clean record— no deficiencies found
May 15, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

May 1, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Jan 23, 2026Other
Clean

The inspection identified multiple deficiencies, including three Type A citations indicating immediate risks to resident safety. Key issues revolve around inadequate supervision for a high fall-risk resident (R1) and failure to follow up on required physician care post-fall. A Type B deficiency was also cited regarding documentation of behavioral interventions.

Nov 13, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Jul 18, 2025Other
Clean

This unannounced inspection was conducted for a health and safety check. The Licensing Program Analyst found the facility to be clean and organized, and observed no immediate health or safety issues with the residents. No deficiencies were cited during this visit.

Jun 17, 2025Other
Clean

This unannounced inspection was conducted for a health and safety check. The Licensing Program Analyst found the facility to be clean and organized, and observed no immediate health or safety issues. The facility was found to have adequate supplies of food and medications were properly stored.

Apr 25, 2025Inspection
Clean

The facility underwent a required annual, unannounced visit. The inspection covered the physical plant, food service, and documentation, with positive observations noted in all areas reviewed. No deficiencies were cited during this inspection.

Apr 4, 2025Other
Clean

The report details an office visit conducted on April 4, 2025, concerning media reports about Chapter 7 bankruptcy and various lawsuits against the facility's management company. The facility representative stated that the lawsuits have no financial impact on the properties, residents, or staff. No specific deficiencies were cited in the provided text.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pacifica Orange County LLC; Costa Mesa Operations

Administrator

YAYLENE MAZARIEGOS

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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