Pacifica Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise excellent pt and ot rehabilitation teams. Still worth an in-person visit.
based on 281 Google reviews
Watch Pacifica Nursing and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy due to their highly rated specialists. However, if your loved one requires immediate assistance for frequent call lights, you should verify current nursing staffing levels, as some recent visitors have noted delays in response times.
Google Reviews
Google Reviews
281 reviews on Google“Families considering Pacifica Nursing and Rehabilitation Center will find a facility highly praised for its exceptional physical and occupational therapy teams and its exceptionally clean, oceanfront environment. While the majority of reviews highlight a warm, professional, and attentive staff, some families have reported significant concerns regarding nursing responsiveness to call lights and difficulties with visitor parking.”
Quality Themes
Tap a score for detailsStrengths
- Excellent PT and OT rehabilitation teams
- Consistently clean and sanitary environment
- Warm, professional, and compassionate staff
- Beautiful oceanfront location
Concerns
- Slow response to call lights and nursing requests (mentioned by 3 reviewers)
- Difficult visitor parking and employee parking conflicts (mentioned by 3 reviewers)
- Lack of privacy in multi-bed rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
The owner uses a personalized approach by addressing reviewers by name and acknowledging specific details in positive reviews. However, the response to negative feedback fluctuates between empathetic professional acknowledgment and defensive contradiction of the reviewer's claims.
Questions for Your Tour
- 1With such a beautiful oceanfront location, how do you incorporate the scenery into the daily activities and outdoor time for residents?
- 2We've heard wonderful things about your PT and OT teams; could you tell us more about how the rehab process works for a new resident?
- 3How do the nursing staff manage call lights during busy shifts to ensure residents get timely assistance?
- 4Since some rooms have multiple beds, what steps are taken to ensure each resident maintains their personal privacy and comfort?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6We noticed the facility is consistently praised for being very clean; what is your routine for maintaining sanitation in the resident areas?
Personalized based on this facility's data
Key Review Excerpts
“The Pacifica Nursing & Rehab Center is very clean, the staff professional and very loving, responsive and organized. An elderly family member returned home after being there for almost 8 weeks. I was impressed.”
“The PT and OT staff have him walking and the dietician has personally transitioned him from purer diet to normal. He was in a great mood when I arrived today after finally sleeping all enough and having a shower.”
“The combination of professional rehab attention, the positive uplifting atmosphere created by the staff and the serious attention given to each patient makes this an amazing facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pacifica Nursing and Rehabilitation Center has faced multiple deficiencies across four surveys, with families filing complaints that triggered investigations in 2024 regarding resident assessments and care planning. The facility shows recurring problems with fire safety systems, electrical safety, and resident assessment processes spanning from 2019 to 2024. While all deficiencies have correction dates, the pattern of repeated violations in safety systems and recent complaint-driven findings about care quality warrant careful consideration during your visit.
Nov 22, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Nov 22, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Jun 4, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 24, 2023Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 13, 2019Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Pacifica Nursing and Rehabilitation Center
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 20 of 328 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
281 reviews from families & visitors
Official Website
Visit pacificanursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Peninsula Reflections
2.5 miAssisted Living · Colma, CA
Damenik's Home
3.5 miAssisted Living · South San Francisco, CA
Linda Mar Care Center
4.3 miNursing Home · Pacifica, CA
Tlc Home Care II
5.8 miAssisted Living · San Francisco, CA
Jewish Home & Rehab Center D/p Snf
6.3 miNursing Home · San Francisco, CA
Advent Residential Home II
6.8 miAssisted Living · Millbrae, CA