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Nursing HomeMedicaid Investigative

Overland Park Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5211 W 103rd Street, Overland Park, KS 66207140 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 31 Google reviews

5
4
3
2
1
Overland Park Post Acute Nursing Home in Overland Park, KS — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (23 vs median 9.0)
  • High staff turnover (56%)
  • High RN turnover (60%)

Bottom 25% in KS · Critically understaffed (RN) · Best in ANEW HEALTHCARE chain · $59,683 in fines

Source: Medicare data

What this means for your family

The facility has seen a positive shift in management and care quality since mid-2024, making it a potentially better option than it was previously. However, because some families still report issues with staff responsiveness and meal quality, we recommend visiting during off-hours to observe the floor staff's attentiveness firsthand.

Google Reviews

Google Reviews

31 reviews on Google
Overland Park Post Acute has undergone a significant transition following a change in ownership in mid-2024, leading to a stark divide in reviewer experiences. While recent reviews highlight improvements in staff responsiveness and facility cleanliness, several critical reports mention severe neglect, including delayed assistance with basic hygiene and poor food quality. Families should be aware that while many praise the current leadership and nursing team, there are persistent concerns regarding staffing consistency and the quality of care during off-hours.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean7.0ActivitiesN/AMeds3.0MemoryN/AComms7.0ValueN/A

Strengths

  • Attentive and caring nursing staff
  • Responsive and empathetic leadership team
  • Clean and well-maintained facility environment
  • Effective social services and discharge planning

Concerns

  • Slow response times to call lights and requests for assistance (mentioned by 3 reviewers)
  • Poor food quality and late meal delivery (mentioned by 2 reviewers)
  • Inconsistent staffing levels and reliability (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2341.02024(3)4.02025(22)4.22026(10)

Distribution · 35 analyzed

5
22
4
2
3
2
2
1
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about your leadership team's responsiveness; how do you ensure that same level of empathy is felt by the nursing staff during busy shifts?
  • 2With the recent focus on improving inspection scores, what specific steps is the facility taking to address the recent state violations and ensure resident safety?
  • 3How do you manage medication administration to ensure there are no errors or delays in the daily routine?
  • 4What is the current plan for improving meal delivery times and the overall dining experience for the residents?
  • 5How do you ensure that call lights are answered promptly, especially during the night shifts when staffing levels might change?
  • 6Can you tell us about the social activities available and how you help residents stay engaged with the community?

Personalized based on this facility's data


Key Review Excerpts

With the new ownership management has a taken steps to address past issues — they’ve replaced some less reliable staff and have been more responsive to maintenance requests.

Family member · 2025★★★★★

My loved one lived here for 18 months. With the new ownership, there has been an a consistent commitment to improving patient care, securing adequate staffing, and improving morale.

Long-term resident's family · 2025★★★★★

My husband has been here a little over a year now. I am very happy with the care he is receiving. Nothing can be perfect, but the staff is very caring.

Long-term resident's spouse · 2026★★★★★
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
2.98hrs
73%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility35.8%
Worse than Avg
Here
35.8%
US
15.4%
KS
18.1%
Johnson
14.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.4%
Worse than Avg
Here
32.4%
US
19.5%
KS
23.2%
Johnson
25.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
KS
6.1%
Johnson
11.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.4%
Worse than Avg
Here
20.4%
US
14.4%
KS
18.4%
Johnson
16.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
93.4%
KS
91.7%
Johnson
92.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
KS
5.0%
Johnson
5.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
KS
73.5%
Johnson
77.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
81.8%
KS
75.6%
Johnson
81.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.9%
Worse than Avg
Here
3.9%
US
1.6%
KS
2.1%
Johnson
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

26deficiencies
3penalties
Well above state avg (10.1)
30 complaint-triggered
$59,683 in fines

Families have repeatedly filed complaints triggering inspections, with 94 deficiencies identified across recurring issues in medication management, resident care, and safety hazards. Problems persist across multiple years, including recent serious concerns in 2024-2025 about accident prevention, nutrition, infection control, and medication oversight. While all violations show correction dates, the pattern of recurring complaints and deficiencies in core care areas suggests ongoing operational challenges families should carefully evaluate.

Feb 24, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 2, 2026Complaint
3
0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Apr 23, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 11, 2024Complaint
22
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0941Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0942Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0945Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0576Minimal · WidespreadCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

Sep 11, 2024Routine
14
0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0024Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 3, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Apr 23, 2025

$22,126

Payment Denial

Apr 23, 2025

10-day denial

Fine

Feb 28, 2024

$37,557

Ownership & Operations

Who Operates This Facility

Owner / Operator

Overland Park Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Anew Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 1.0/5 · Rank 2 of 5 (Worst) (Best)

Ownership & Management

Owners

Excel Opoc Holdings, LLC

Owner · Organization

100%

Anew Healthcare Holdings, LLC

Owner (parent company) · Organization

Anew Holdings Kansas, LLC

Owner (parent company) · Organization

Hastings, Mark

Owner (parent company)

Key personnel

Hastings, MarkOfficer / DirectorAnew Healthcare Management, LLCManagerHastings, MarkManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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