Ignite Medical Resort Overland Park LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 118 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 9.0)
- High staff turnover (67%)
- High RN turnover (67%)
Bottom 25% in KS · Critically understaffed (RN) · Worst in ASCENSION LIVING chain · $6,942 in fines
What this means for your family
The facility's rehabilitation therapy team is highly effective and frequently praised for helping patients regain independence. However, families should be aware of significant concerns regarding staffing levels and response times. We recommend visiting during off-hours or weekends to observe the floor environment and asking management specifically about their nurse-to-patient ratios.
Google Reviews
Google Reviews
118 reviews on Google“Ignite Medical Resort Overland Park receives high praise for its physical therapy department and specific nursing staff, with many families reporting successful rehabilitation outcomes. However, there is a recurring pattern of critical concerns regarding understaffing, slow response times to call lights, and inconsistent housekeeping standards. Prospective families should weigh the facility's strong clinical therapy team against reports of neglect and communication barriers.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy team
- Attentive and compassionate individual nursing staff
- Modern, clean, and well-maintained facility
- Responsive and helpful administrative/hospitality staff
Concerns
- Understaffing leading to slow call light response and neglect (mentioned by 6 reviewers)
- Inconsistent housekeeping and room cleanliness (mentioned by 4 reviewers)
- Difficulty reaching staff via phone or getting updates on patient status (mentioned by 3 reviewers)
- Poor food quality or lack of hydration/beverages (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 120 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very responsive to online feedback; what is the best way for family members to stay in direct communication with the care team for status updates?
- 2Given the high praise for your therapy team, how do you ensure that residents receive consistent support from nursing staff to carry over that progress during the rest of the day?
- 3When a resident uses their call light, what is the typical process for ensuring a timely response, especially during shift changes?
- 4How does the facility approach medication management to ensure accuracy and consistency for residents?
- 5What is the current routine for daily housekeeping and room maintenance to ensure a comfortable living environment?
- 6How do you monitor and encourage hydration and nutritional intake throughout the day for residents who may need extra support?
Personalized based on this facility's data
Key Review Excerpts
“My husband was totally bed fast. He couldn’t even hold his head up. Now he is walking with a walker and is able to transfer by himself.”
“It is seriously understaffed and under equipped, but promoted as a high quality facility. It absolutely is not. A few good caring people. The rest are either overworked/burnt out or just don’t care.”
“Nurses need to be quicker at answering call buttons. Also there is quite a bit of trash around the entrance. Staff is friendly. Smells and looks like a retirement home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ignite Medical Resort shows concerning patterns with 71 deficiencies across recent inspections, including families filing complaints that led to additional investigations. The facility has recurring issues with safety and accident prevention, medication management, and fire safety systems, with safety problems appearing in multiple surveys. While all deficiencies show correction dates, the repeated nature of safety and medication issues, combined with complaint-triggered inspections, suggests ongoing operational challenges that families should carefully consider.
Mar 17, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Aug 29, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 17, 2024Routine37
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Environmental Deficiencies
Keep all essential equipment working safely.
Nov 20, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 20, 2023Routine18
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Aug 2, 2021Routine13
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal Penalties
Fine
Jul 17, 2024
$6,942
Payment Denial
Nov 20, 2023
27-day denial
Ownership & Operations
Who Operates This Facility
Ignite Medical Resort Overland Park LLC
nonprofit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Chain avg rating: 2.6/5 · Rank 14 of 19 (Worst)
Ownership & Management
Owners
Blue Pearl Financial LLC
Owner (parent company) · Organization
Gold Pearl, LLC
Owner (parent company) · Organization
Ignite Overland Park Jv LLC
Owner (parent company) · Organization
Ignite Post Acute Solutions LLC
Owner (parent company) · Organization
Ignite-Villa Holdco LLC
Owner (parent company) · Organization
Israel Family Investment Trust
Owner (parent company) · Organization
Israel Investment Tr
Owner (parent company) · Organization
Prestige Worldwide Overland Park LLC
Owner (parent company) · Organization
Stern Family Investment Tr
Owner (parent company) · Organization
Carr, Barry
Owner (parent company)
Carr, Jared
Owner (parent company)
Chuku, Brandy
Owner (parent company)
Gillis, Karen
Owner (parent company)
Jablonski, Nicole
Owner (parent company)
Mcfarlane, John
Owner (parent company)
Rogers, Dylan
Owner (parent company)
Rose, Marc
Owner (parent company)
Thengil, Mathew
Owner (parent company)
White, Jim
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
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