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Nursing HomeMedicaid

Ormond Rehabilitation and Nursing Center

Strong Medicare quality ratings; families often praise warm, attentive, and friendly staff. Still worth an in-person visit.

103 Clyde Morris Blvd, Ormond Beach, FL 3217460 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 120 Google reviews

5
4
3
2
1
Ormond Rehabilitation and Nursing Center Nursing Home in Ormond Beach, FL — Street View
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What this means for your family

This facility is highly regarded for its social environment and friendly staff, making it a great fit for independent seniors who want to stay active. However, families should be cautious regarding administrative processes; ensure all deposit and refund policies are clearly documented in writing and verify the level of care provided if your loved one has significant medical needs.

Google Reviews

Google Reviews

120 reviews on Google
Ormond in the Pines is a senior living community that receives high praise for its warm, attentive staff and vibrant social atmosphere. Families frequently highlight the facility's cleanliness, engaging activities, and high-quality dining options. However, some reviewers have raised serious concerns regarding administrative transparency, billing disputes, and inconsistent care standards during periods of management turnover.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean8.0Activities9.0Meds4.0MemoryN/AComms3.0Value4.0

Strengths

  • Warm, attentive, and friendly staff
  • Active social calendar and community events
  • Clean and well-maintained facility
  • High-quality dining experience

Concerns

  • Difficulty obtaining refunds for deposits after resident death or cancellation (mentioned by 2 reviewers)
  • Inconsistent or poor communication from management regarding billing and care (mentioned by 3 reviewers)
  • Understaffing or slow response times to resident needs (mentioned by 2 reviewers)
  • Concerns regarding food quality and service consistency (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'17(8)'19(8)'21(13)'23(13)'25(15)'26(15)

Distribution · 123 analyzed

5
85
4
15
3
3
2
4
1
16
11 reviews posted between Mar 13, 2024Mar 16, 2024 · 11 were 5-star

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very active social calendar; could you walk me through what a typical week of community events looks like for a new resident?
  • 2Since communication is so important for families, what is your standard process for keeping us updated on changes in care or billing matters?
  • 3With a 4-star staffing rating, how do you ensure that response times for resident needs remain consistent throughout the day and night?
  • 4I understand that billing and deposit policies can be complex; could you explain the specific process for handling account closures or refunds to ensure everything is transparent?
  • 5Given the focus on the dining experience, how do you gather feedback from residents to ensure the meal quality and service remain consistent with their preferences?
  • 6How does your team coordinate with outside medical providers to ensure that medication management is handled safely and effectively for residents?

Personalized based on this facility's data


Key Review Excerpts

The staff and especially the executive management team are warm and kind. Not just "nice" (you know what I mean?) but truly kind.

Independent Living family member · 2025★★★★★

My mom who had severe mental and physical limitations was not taken care of at all. She was only there 3 days. We came to visit her and she had had no meds or shower in that time.

Family member · 2023☆☆☆☆

I researched many senior living places before I selected Ormond in the Pines. I am so glad I chose this facility and so is she. They take such good care of her there.

Sister of resident · 2024★★★★★
Source: 120 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.88hrs
OK
Registered nurses for medical care
Total Nursing
3.95hrs
96%
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
19.4%
FL
11.5%
Volusia
13.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
19.5%
FL
15.0%
Volusia
17.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.5%
Worse than Avg
Here
14.5%
US
12.1%
FL
4.1%
Volusia
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
15.5%
FL
8.7%
Volusia
12.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility93.8%
Worse than Avg
Here
93.8%
US
95.5%
FL
99.2%
Volusia
99.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.8%
Mixed vs Avgs
Here
9.8%
US
14.4%
FL
9.1%
Volusia
11.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.5%
Mixed vs Avgs
Here
80.5%
US
79.8%
FL
94.7%
Volusia
89.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.6%
Mixed vs Avgs
Here
83.6%
US
81.8%
FL
94.8%
Volusia
91.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
FL
1.5%
Volusia
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (7.3)
2 complaint-triggered

This facility has 35 deficiencies across recent surveys, with one complaint filed by families regarding resident documentation rights. The most recurring issues involve care planning and medical records, emergency preparedness, and safety systems maintenance. While all deficiencies show correction dates, the pattern reveals ongoing challenges with maintaining compliance standards across basic care coordination, facility safety protocols, and emergency planning requirements.

Apr 2, 2026Complaint
1
0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Aug 27, 2025Routine
16
0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0917Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0025Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0026Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0030Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0036Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0900Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet Health Care Facilities Code mechanical requirements.

Aug 19, 2025Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

May 23, 2024Routine
17
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0826Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

May 26, 2022Routine
1
0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ormond Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 27 of 54

Ownership & Management

Owners

Ormond Rehabilitation and Nursing Member, LLC

Owner · Organization

100%

Apja Opco LLC

Owner (parent company) · Organization

Flnho Capital Group LLC

Owner (parent company) · Organization

Gpja Opco LLC

Owner (parent company) · Organization

Jacksonville 4 Member Opco LLC

Owner (parent company) · Organization

Jacksonville 4 Opco Partners LLC

Owner (parent company) · Organization

Jflnho Capital Group, LLC

Owner (parent company) · Organization

Mkja Opco LLC

Owner (parent company) · Organization

Rpja Opco LLC

Owner (parent company) · Organization

Slja Opco LLC

Owner (parent company) · Organization

Zbl-18 LLC

Owner (parent company) · Organization

Brecher, Hal

Owner (parent company)

Landa, Judy

Owner (parent company)

Lowy, Shlomo

Owner (parent company)

Platschek, Alexander

Owner (parent company)

Platschek, Richard

Owner (parent company)

Key personnel

Strunk-Gamel, GwendolynW-2 Managing EmployeeBrecher, HalOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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