Brookdale Ormond Beach
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 29 Google reviews
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What this means for your family
This facility is a strong choice if you value a clean, small-scale community where staff members are personally invested in resident well-being. However, you should investigate recent reports of high staff turnover and ask about the consistency of care during evening shifts.
Google Reviews
Google Reviews
29 reviews analyzed“Families often praise the facility for its warm, compassionate staff and a welcoming, clean environment that feels like a small community. However, some recent concerns have been raised regarding high employee turnover and potential issues with staffing consistency during evening hours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Clean and well-maintained facility
- Welcoming and personalized leadership
- Engaging resident activities
Concerns
- High employee turnover
- Reduced responsiveness from evening staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how much the leadership team engages with the community; how would you describe the personal connection between the management and the residents here?
- 2We've heard great things about the cleanliness of the facility; what is your daily routine for maintaining the common areas and resident rooms?
- 3The resident activities seem very engaging; could you walk us through a typical weekly calendar and how residents can participate in social events?
- 4Since we will be away during the night, how does the care team ensure that the level of responsiveness and attentiveness remains consistent during the evening and overnight shifts?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the late-night hours?
- 6With a community of 140 residents, how do you ensure that the staff maintains that compassionate, personalized touch that the facility is known for?
Personalized based on this facility's data
Key Review Excerpts
“CVS told us my antibiotic had been mailed and delivered, but I never got it. Mary tracked it down and found out they hadn’t even sent it. She drove by, picked up the prescription, and brought it to me. Service over and above!!!!”
“The staff here are wonderful! Especially Bruce & Joanna who went out of their way to make a relative's transition to the facility safe & welcoming.”
“He is receiving excellent care and attention. Brookdale is small enough the Staff can get to know the residents and not just their room number and their chart.”
State Inspection History
State Inspections
Source: FL State Licensing Agency
Key Findings
7 deficiencies from 13 inspections
Nov 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 14, 2024RoutineCleanReport
No deficiencies found during this inspection.
Oct 5, 2020Routine
EMERGENCY MANAGEMENT PLANNING
Apr 1, 2019RoutineCleanReport
No deficiencies found during this inspection.
Jan 31, 2018Routine
LNS - NURSING SERVICES
MEDICATION - ASSISTANCE WITH SELF-ADMIN
MEDICATION - LABELING AND ORDERS
Apr 24, 2017ComplaintCleanReport
No deficiencies found during this inspection.
Dec 7, 2016ComplaintCleanReport
No deficiencies found during this inspection.
Mar 25, 2015OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Ahc Southland-ormond Beach, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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