Orchard Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High RN turnover (58%)
Below average in PA · Below recommended RN staffing · $7,443 in fines
What this means for your family
Orchard Manor offers a clean environment and a highly regarded therapy team, which may be beneficial for short-term rehab. However, given the recurring reports of understaffing and inconsistent medication management, we strongly advise families to conduct unannounced visits and closely monitor the administration of prescribed medications during the first few weeks of stay.
Google Reviews
Google Reviews
26 reviews on Google“Orchard Manor receives polarized feedback, with some families praising the clean facility and dedicated therapy teams, while others report serious concerns regarding neglect and poor communication. While several reviewers highlight positive experiences with nursing and rehab staff, multiple accounts describe issues with medication management, understaffing, and unprofessional conduct by certain supervisors.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical and occupational therapy teams
- Responsive and kind nursing aides
- Engaging activity programs
Concerns
- Understaffing leading to neglect or slow response times (mentioned by 4 reviewers)
- Poor communication between staff members (mentioned by 2 reviewers)
- Issues with medication administration and management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We noticed how much you value feedback from families in your responses; how do you typically share updates with us regarding changes in our loved one's care?
- 2With the great physical and occupational therapy teams mentioned by others, how would you tailor a rehab plan specifically for our family member's needs?
- 3How does the nursing team ensure that medication administration is handled accurately and consistently during shift changes?
- 4Since the facility is known for being well-maintained and clean, what kind of daily activity programs do you have planned to keep residents engaged and social?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting the family and ensuring immediate care?
- 6What steps are being taken to ensure that the nursing aides have enough time to respond promptly to call lights throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The aides took very good care of my friend. They responded quickly to the buzzer. They were kind and caring.”
“My mother had 2 strokes and had surgery and went to be rehabbed there. She went days without her pain medication. Rebecca who is a supervisor is belligerent and rude when questioned, unprofessional and passes the buck.”
“The nursing staff, the occupational therapy and physical therapy does a great job as well. We NEVER HAD an issue with ANYONE.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Orchard Manor has concerning patterns of recurring safety and care issues, with families filing complaint reports that triggered 7 of the 43 total deficiencies found across recent surveys. The facility repeatedly struggles with fire safety systems, emergency preparedness, and care planning, with the same problems appearing across multiple inspections despite reported corrections. Most recently, complaints led to findings about accident prevention and proper response to alleged violations, suggesting ongoing challenges in maintaining consistent safety standards and resident protection.
Dec 18, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Dec 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 5, 2025Routine11
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Oct 31, 2024Routine19
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Nov 9, 2023Routine6
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Sep 26, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 9, 2025
$14,020
Fine
Sep 26, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Orchard Manor
for profit
Ownership & Management
Owners
Grove City Pa Holdco LLC
Owner · Organization
Dubinsky, Simcha
Owner (parent company)
Greenzweig, Yosef
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit orchardmanor.org
Medicare data downloads
Original nursing home datasets
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