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Nursing HomeMedicaid Investigative

Grove Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

435 North Broad Street, Grove City, PA 1612759 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 18 Google reviews

5
4
3
2
1
Grove Manor Nursing Home in Grove City, PA — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (1/5 stars)
  • High RN turnover (54%)

Above average in PA · $18,837 in fines · Very few deficiencies

Source: Medicare data

What this means for your family

Grove Manor is well-regarded for its physical therapy and engaging social activities, making it a strong candidate for rehabilitation or long-term care. However, because some families have reported difficulty with administrative communication and night-shift nursing, we recommend scheduling a tour during an evening or weekend to observe staffing levels and asking for a clear point of contact for admissions.

Google Reviews

Google Reviews

18 reviews on Google
Grove Manor receives highly polarized feedback, with long-term families praising the compassionate staff and excellent physical therapy, while other reviewers express significant frustration regarding poor communication and inconsistent care. Concerns center on administrative follow-through and specific negative experiences with night-shift nursing staff. Prospective families should weigh the reported warmth of the care team against the potential for communication gaps during the admissions process.

Quality Themes

Tap a score for details
FoodN/AStaff7.0CleanN/AActivities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Excellent physical therapy team
  • Welcoming environment for visiting families
  • Engaging programming and events

Concerns

  • Poor communication and follow-up with families (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'15(1)5.02.3'18(4)5.05.0'21(1)3.05.0'24(1)2.8'26(4)

Distribution · 19 analyzed

5
11
4
1
3
0
2
1
1
6

How They Respond to Reviews

11%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical therapy team here; how often do residents typically participate in therapy sessions?
  • 2What is your process for keeping family members updated on a resident's health status and any changes in their daily routine?
  • 3Could you tell us more about the different types of engaging programs and social events you host for the residents?
  • 4How does the nursing team manage medical emergencies or sudden changes in health during the overnight hours?
  • 5We noticed the facility has a very welcoming atmosphere for visitors; what are your preferred visiting hours and policies for family members?
  • 6With the small, intimate size of Grove Manor, how do you ensure each resident receives personalized attention from the nursing staff?

Personalized based on this facility's data


Key Review Excerpts

Always helpful and welcoming staff anytime I have visited! Excellent Physical Therapy team. Chaplaincy Services are wonderful.

Visitor · 2019★★★★★

Wonderful staff that went above and beyond when our mother-in-law was recovering there. They ensured it felt as much like home as possible.

Long-term resident's family · 2019★★★★★

This facility and the staff at Grove Manor are 2nd to none! Very caring, very professional, very helpful! They helped make my aunt's last years as happy as possible.

Long-term resident's family · 2018★★★★★
Source: 18 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

11

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.7%
Worse than Avg
Here
29.7%
US
15.3%
PA
18.4%
Mercer
12.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Mercer
14.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
15.5%
PA
17.7%
Mercer
14.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.6%
Better than Avg
Here
97.6%
US
93.4%
PA
87.1%
Mercer
90.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
14.4%
PA
17.5%
Mercer
11.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.2%
Worse than Avg
Here
27.2%
US
19.4%
PA
26.0%
Mercer
20.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.5%
Better than Avg
Here
90.5%
US
81.8%
PA
69.2%
Mercer
71.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.4%
Better than Avg
Here
87.4%
US
79.8%
PA
68.7%
Mercer
76.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
PA
1.4%
Mercer
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
1penalties
Well below state avg (10.1)
4 complaint-triggered
$18,837 in fines

Grove Manor has faced serious concerns with families filing complaints that led to citations for abuse/neglect protection and pressure ulcer care, though these issues have been corrected. The facility shows recurring problems with care planning, medication management, and building safety systems across multiple surveys, but all deficiencies have correction dates indicating the facility addresses identified problems.

Sep 18, 2025Routine
11
0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0100Minimal · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0912Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0200Minimal · PatternCorrected

Egress Deficiencies

Meet other general requirements.

0753Minimal · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

Oct 24, 2024Routine
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Aug 22, 2024Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Nov 15, 2023Routine
17
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0836Potential for harm · IsolatedCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0036Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0912Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Jun 14, 2023Complaint
2
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Aug 22, 2024

$18,837

Ownership & Operations

Who Operates This Facility

Owner / Operator

Grove Manor

Organization Type

nonprofit

Ownership & Management

Key personnel

Dunlap, ElizabethOfficer / DirectorGuy, RobertOfficer / DirectorScott, NancyOfficer / DirectorScott, PhilOfficer / DirectorWeston, GaretManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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