Loading EveryPlace content…
Public Google reviewers rate this highly and often mention warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 61 Google reviews
Email Orchard Heights to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Orchard Heights highly. Reviewers highlight: warm, attentive, and professional staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Orchard Heights is widely praised by families for its clean, welcoming environment and a compassionate staff that makes residents feel like family. While the vast majority of reviews are highly positive regarding care, activities, and food, a small subset of reviewers have raised serious concerns regarding communication, responsiveness, and occasional lapses in care quality.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“Her dementia had her almost completely withdrawn, then after becoming a resident here, she's experienced an awakening. Her mental and physical strength have improved drastically.”
“The staff and management are caring, kind, skilled, and compassionate. The staff know her well and they take great care of her! They keep me posted on things that I need to know about.”
“It's clear that the entire team at OH works toward ensuring their residents are safe, well-cared for, and happy, and as you walk through the halls, smiling faces of both residents and staff are evidence of that.”
Source: NY Dept. of Health
Key Findings
27 violations from 15 inspections
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Environmental standards
Environmental standards
Food service
Medication management.
Environmental standards
Admission standards
Structural and environmental standards.
No deficiencies are reported in this inspection record.
Resident services.
Admission standards
No deficiencies are reported in this inspection record.
Records and reports
Records and reports
Orchard Heights, INC.
for profit
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit orchardheights.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Father Baker Manor
< 1 miNursing Home · Orchard Park, NY
Absolutcare of Orchard Brooke
< 1 miAssisted Living · Orchard Park, NY
Fox Run at Orchard Park
1.8 miAssisted Living · Orchard Park, NY
Fox Run at Orchard Park
1.8 miNursing Home · Orchard Park, NY
Peregrine's Landing at Orchard Park
3.3 miAssisted Living · Orchard Park, NY
St. Francis Park
3.9 miAssisted Living · Hamburg, NY