Nursing HomeMedicaid Top Rated

Fox Run at Orchard Park

Strong Medicare quality ratings; families often praise strong sense of community and resident camaraderie. Still worth an in-person visit.

One Fox Run Lane, Orchard Park, NY 14127|60 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 19 Google reviews

(716) 662-5001 Directions Website

Street View

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What this means for your family

Fox Run is highly regarded by current residents for its safety, community, and quality of care. However, families should be prepared for a potentially difficult and slow admissions process; ensure you have a clear, written understanding of their medical screening criteria before beginning the application.

Google Reviews

19 reviews on Google

“Fox Run at Orchard Park is highly regarded by long-term residents who praise its sense of community, safety, and responsive staff. However, prospective families report significant frustrations with the admissions process, citing poor communication, unreturned calls, and a lack of transparency regarding application denials.”

Quality Themes

Tap a score for details

Strengths

Strong sense of community and resident camaraderie
Responsive and caring nursing staff for current residents
Well-maintained facility and grounds
Reliable on-site emergency care and support

Concerns

Poor communication and responsiveness from admissions staff (mentioned by 2 reviewers)
Lack of transparency regarding application and medical denials (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 20 analyzed

How They Respond to Reviews

21%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Since the facility is known for its strong sense of community, what are some of the favorite social activities or group traditions that help residents bond here?
2With such an impressive 5-star rating for staffing, how do you ensure that the nursing team stays connected and responsive to each resident's individual needs?
3How does the team handle on-site medical emergencies or urgent care needs during the overnight hours?
4What is the best way for our family to stay in regular, clear contact with the admissions and administrative team regarding updates on our loved one?
5Can you walk us through the specific protocols for medication management to ensure everything is handled accurately and timely?
6How do you tailor daily routines and specialized care specifically for residents in the memory care unit?

Personalized based on this facility's data

Key Review Excerpts

“The care the nurses gave me was wonderful, and the rehab office was across the hall. It couldn’t have gotten any better than that.”

Rehab patient · 2024★★★★★

“I am so relieved that they have found a home where they are safe and happy. The knowledge that they will be taken care of immediately by on grounds staff in case of any emergency... eases any fears I have for my parents well being.”

Long-term resident's family · 2024★★★★★

“The staff sticks together and covers each other and doesn’t put the patient firsts. The administrator of the complex has a rigid and uncompromising personality.”

Rehab patient · 2022★★☆☆☆

Source: 19 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.98hrs

Registered nurses for medical care

Total Nursing

4.39hrs

All nurses + aides combined

Staff Turnover

22%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚶

Residents whose walking got worse

↓ Lower is better

This Facility35.1%

Worse than Avg

Here

35.1%

15.3%

13.8%

Erie

14.7%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

12.1%

18.9%

Erie

13.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility9.1%

Better than Avg

Here

9.1%

19.4%

20.2%

Erie

22.9%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility27.5%

Worse than Avg

Here

27.5%

14.4%

14.8%

Erie

13.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility6.4%

Better than Avg

Here

6.4%

15.4%

13.8%

Erie

16.6%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility21.6%

Worse than Avg

Here

21.6%

19.5%

13.3%

Erie

18.0%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.6%

Better than Avg

Here

93.6%

79.7%

78.8%

Erie

74.1%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility92.9%

Better than Avg

Here

92.9%

81.8%

77.0%

Erie

81.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Erie

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

Well below state avg (7.6)

Fox Run at Orchard Park shows a mixed but improving record with 8 deficiencies across 3 surveys, all corrected by the facility. The main concerns involve fire safety systems (smoke barriers, exit signs, stairway safety) and some issues with medication management and daily care assistance. While fire safety violations appeared in multiple surveys, all deficiencies have correction dates, suggesting the facility addresses problems when identified.

Mar 7, 2025Routine3 findings

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Oct 27, 2023Routine3 findings

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Jul 1, 2022Routine2 findings

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fox Run at Orchard Park

Organization Type

for profit

Ownership & Management

Key personnel

Clark, CraigManaging Control - Governing BodyCoons-Torn, MarjaManaging Control - Governing BodyHart, TheresaManaging Control - Governing BodyHerbert, GeorgeManaging Control - Governing BodyHoover, RobertManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(716) 662-5001

foxrunorchardpark.com

One Fox Run Lane

Orchard Park, NY 14127

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

19 reviews from families & visitors

Official Website

Visit foxrunorchardpark.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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