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Assisted Living

Fox Run at Orchard Park

Families consistently rate this highly — reviewers highlight strong sense of community among residents. Schedule a visit to confirm the fit.

One Fox Run Lane, Orchard Park, NY 1412752 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.0/5

based on 20 Google reviews

5
4
3
2
1

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What this means for your family

Fox Run is highly regarded by current residents for its community, safety, and responsiveness to daily needs. However, families should be prepared for a difficult and potentially opaque admissions process; if you are applying, document your outreach and be prepared for delays in communication.

Google Reviews

Google Reviews

20 reviews on Google
Fox Run at Orchard Park receives high praise from long-term residents who value the community atmosphere, reliable care, and responsive staff. However, prospective families report significant frustrations with the admissions process, citing poor communication, unreturned calls, and rigid application procedures. While current residents feel secure and well-supported, those attempting to navigate entry into the facility often encounter administrative hurdles.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean10.0ActivitiesN/AMeds2.0Memory3.0Comms2.0Value8.0

Strengths

  • Strong sense of community among residents
  • Reliable and caring nursing staff
  • Well-maintained facility and amenities
  • Effective emergency response and support

Concerns

  • Poor communication and responsiveness from admissions staff (mentioned by 2 reviewers)
  • Rigid or opaque application and denial process (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(4)5.02018(6)3.52022(4)1.02023(2)3.72024(14)4.72025(6)3.02026(2)

Distribution · 38 analyzed

5
25
4
4
3
0
2
2
1
7

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It’s wonderful to see how close the residents seem to be; what are some of the favorite community traditions or group activities that bring everyone together?
  • 2We want to make sure we stay in the loop during the transition; what is the best way for our family to maintain consistent communication with the admissions and administrative team?
  • 3Can you walk us through your specific protocols for medication management and how you ensure everything is tracked accurately for each resident?
  • 4Since we value peace of mind, could you tell us more about how the nursing staff handles emergency responses during the overnight hours?
  • 5If we decide to move forward, what does the application and residency approval process look like from start to finish?
  • 6For residents who might need a bit more specialized cognitive support, how does your care approach differ for those requiring memory care?

Personalized based on this facility's data


Key Review Excerpts

I've lived at Fox Run for over ten years and I wouldn't live anywhere else! We have the best, most caring staff here.

Long-term resident · 2024★★★★★

The food is well made; every where is kept clean; and they are very responsive to the residents.

Visitor/Grandchild · 2018★★★★★

Trapped by a snowstorm (one of many!) in our patio home? - the CEO personally delivered meals via snowshoes! It's been great!

Resident · 2024★★★★★
Source: 20 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

4total
4deficiencies

Key Findings

4 violations from 4 inspections

Dec 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 2, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 13, 2025Other
485.11 (b)

Records and reports

Dec 24, 2024Complaint
485.5 (f)

Operating certificates

1001.13 (b)(1)(i-iii)(2)(3)(4)(iv-vi)

Structural and environmental standards.

1001.10 (l)(1)

Medication management.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Orchard Park Ccrc, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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