Optimum Personal Caresugar Land
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, clean, and highly attentive environment where staff treat residents like family. However, if your loved one has complex medical needs requiring frequent interventions, you should investigate their protocol for hospital transfers and billing during absences.
Google Reviews
Google Reviews
32 reviews on GoogleFamilies generally praise this facility for its compassionate, family-like care and a highly attentive staff that treats residents with great respect. While many reviewers highlight the cleanliness and the welcoming atmosphere, one recent reviewer reported a very negative experience involving frequent hospitalizations and billing concerns.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained environment
- Strong sense of community and personalized care
- Professional and accessible leadership
Concerns
- Frequent hospitalizations and lack of on-site medical intervention
Rating Trends
Tap a year to see what changed
Distribution · 113 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates and canned phrases to respond to reviews. While some responses include the reviewer's name, the core messaging is largely copy-pasted across different reviews.
Questions for Your Tour
- 1Since the community is so intimate with 14 residents, how do you ensure each person receives a truly personalized care plan?
- 2We've heard wonderful things about the compassion of your nursing staff; how do the caregivers interact with residents during daily routines?
- 3In the event that a resident needs medical attention or a hospital visit, what is your protocol for managing their care and communicating with the family?
- 4What kind of daily activities or social gatherings do you organize to help foster that strong sense of community mentioned by others?
- 5How do you manage the facility's cleanliness and maintenance to ensure the environment stays as well-kept as it appears?
- 6Can you walk us through how the leadership team stays accessible to families for any questions or concerns that might arise?
Personalized based on this facility's data
Key Review Excerpts
“The caretakers were always attentive to their needs. They would respond quickly as possible. They always had a great attitude”
“The owner (Bobby) has been nothing but accommodating. He will go above and beyond to find a way to get what I need. There has never been a time where I can’t reach Bobby on his phone.”
“Every time I arrive to visit, my uncle is dressed in clean clothes, and sitting in the main living room. The staff get him out of bed everyday, they shower him, and wheel him in to the dining room to eat his 3 home cooked meals daily.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in June 2023 identified issues regarding resident assessments and record searches. Previous inspections in 2019 noted several life safety concerns related to fire alarm maintenance, sprinkler systems, and fire extinguisher compliance, all of which were marked as corrected.
Jun 8, 2023Routine
Health Code (2 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Feb 12, 2019Routine
Life Safety Code (7 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Ownership & Operations
Who Operates This Facility
Optimum Personal Care Sugarland 1 LLC
for profit
BOBBY G ENGLISH, JR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit optimumpersonalcare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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