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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate Optimum Personal Caresugar Land highly. Reviewers highlight: compassionate and attentive nursing staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise this facility for its compassionate, family-like care and a highly attentive staff that treats residents with great respect. While many reviewers highlight the cleanliness and the welcoming atmosphere, one recent reviewer reported a very negative experience involving frequent hospitalizations and billing concerns.
Quality Themes
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Rating Trends
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Distribution · 113 analyzed
The owner relies heavily on a small set of repetitive templates and canned phrases to respond to reviews. While some responses include the reviewer's name, the core messaging is largely copy-pasted across different reviews.
Personalized based on this facility's data
Key Review Excerpts
“The owner (Bobby) has been nothing but accommodating. He will go above and beyond to find a way to get what I need. There has never been a time where I can’t reach Bobby on his phone.”
“Every time I arrive to visit, my uncle is dressed in clean clothes, and sitting in the main living room. The staff get him out of bed everyday, they shower him, and wheel him in to the dining room to eat his 3 home cooked meals daily.”
“We shopped for weeks to find a place for my mom and ended up placing her at a Brookdale facility. In less than 2 weeks we moved her to Optimum and she's been there ever since. That was 5 years ago.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in June 2023 identified issues regarding resident assessments and record searches. Previous inspections in 2019 noted several life safety concerns related to fire alarm maintenance, sprinkler systems, and fire extinguisher compliance, all of which were marked as corrected.
Health Code (2 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Life Safety Code (7 violations)
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
Optimum Personal Care Sugarland 1 LLC
for profit
BOBBY G ENGLISH, JR
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Google Reviews
32 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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