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Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate Optimum Personal Care Sugar Land highly. Reviewers highlight: compassionate and attentive nursing staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Optimum Personal Care can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. While many reviewers highlight the cleanliness and the attentive, professional nature of the care, one recent reviewer reported a very poor experience regarding medical responsiveness and billing practices during hospitalizations.
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Key Review Excerpts
“The owner (Bobby) has been nothing but accommodating. He will go above and beyond to find a way to get what I need. There has never been a time where I can’t reach Bobby on his phone.”
“Every time I arrive to visit, my uncle is dressed in clean clothes, and sitting in the main living room. The staff get him out of bed everyday, they shower him, and wheel him in to the dining room to eat his 3 home cooked meals daily.”
“My mother was with this group for over two years. She recently passed away and was in the facility in the comfort of her own bed. Julia and her staff did an excellent job taking care of my mom and were truly a god send.”
Source: Texas Health & Human Services Commission
Key Findings
Optimum Personal Care - Sugar Land has faced regulatory challenges, including a $3,000 administrative penalty in 2024 for admitting residents whose care needs could not be met. Previous inspections also identified several safety concerns related to fire alarm maintenance, smoke detector testing, and fire extinguisher compliance.
Administrative Penalty — 553.259(a)(1) The facility inappropriately admitted or retained residents whose needs could not be met.
Health Code (1 violations) | Life Safety Code (5 violations)
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Optimum Personal Care Sugarland 1 LLC
for profit
JULIA B GASSER
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Google Reviews
32 reviews from families & visitors
Official Website
Visit optimumpersonalcare.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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