Brookdale Sugar Land
Families consistently rate this highly — reviewers highlight compassionate and skilled nursing staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-touch, compassionate nursing care, especially for residents with complex medical needs or those entering hospice. The staff's long-term dedication is a significant standout. While there are no widespread patterns of concern, you should verify current staffing levels during your tour to ensure the high standard of care remains consistent.
Google Reviews
Google Reviews
13 reviews on GoogleFamilies can rely on Brookdale Sugar Land for highly compassionate and professional nursing care, with several long-term residents' families praising the staff's ability to handle complex medical needs. While the facility excels in empathy and person-centered care, there are no specific recurring complaints in the recent reviews to note, though one recent one-star rating was left without text.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled nursing staff
- High level of empathy from management and marketing
- Strong capability in handling complex medical and hospice needs
- Welcoming environment for long-term residents
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the compassion of your nursing staff; how do you ensure that level of empathy is maintained across all shifts?
- 2Since you are memory care certified, what specific daily activities or sensory programs do you have in place to keep residents engaged?
- 3How does your team approach managing complex medical or hospice needs for residents who require more intensive care?
- 4We noticed how welcoming the management team is; how would you describe the social atmosphere for a new long-term resident joining the community?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?
- 6With 126 residents in the facility, how do you ensure that each person's individual care plan remains personalized and attentive?
Personalized based on this facility's data
Key Review Excerpts
“The nursing services at Brookdale are excellent. Karen Browne and her staff are professional, compassionate, friendly, and skilled at providing a difficult service to people with challenging needs.”
“Brookdale stepped up and took him in knowing it was for a short stay. they helped us navigate paperwork and along with the hospice that stayed with him 24/7 their own staff was very kind and helpful.”
“The nurses and caregivers are like angels. His health has improved drastically since moving to Brookdale.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Sugar Land has no recent enforcement actions on record. While there were several life safety code violations identified during a July 2019 inspection regarding building structure and fire ratings, all listed issues were documented as corrected.
Jul 12, 2019Routine
Life Safety Code (3 violations)
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Brookdale Senior Living INC
for profit
SUE PHILLIPS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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