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Brookdale Sugar Land

Name: Public quality & inspection record for Brookdale Sugar Land
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and skilled nursing staff. Schedule a visit to confirm the fit.

151 Commerce Green Blvd, Sugar Creek Center · Sugar Land, TX 77478|Reported capacity: 126|Licensed & active

Source: TX HHSC — view official record

Google rating

4.5/5

based on 13 Google reviews

(281) 491-6257 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Brookdale Sugar Land highly. Reviewers highlight: compassionate and skilled nursing staff, high level of empathy from management and marketing. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

13 public Google reviews available

Families can rely on Brookdale Sugar Land for highly compassionate and professional nursing care, with several long-term residents' families praising the staff's ability to handle complex medical needs. While the facility excels in empathy and person-centered care, there are no specific recurring complaints in the recent reviews to note, though one recent one-star rating was left without text.

Quality Themes

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Strengths

Compassionate and skilled nursing staff
High level of empathy from management and marketing
Strong capability in handling complex medical and hospice needs
Welcoming environment for long-term residents

Rating Trends

Tap a year to see what changed

Distribution · 13 analyzed

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard such wonderful things about the compassion of your nursing staff; how do you ensure that level of empathy is maintained across all shifts?
2Since you are memory care certified, what specific daily activities or sensory programs do you have in place to keep residents engaged?
3How does your team approach managing complex medical or hospice needs for residents who require more intensive care?
4We noticed how welcoming the management team is; how would you describe the social atmosphere for a new long-term resident joining the community?
5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?
6With 126 residents in the facility, how do you ensure that each person's individual care plan remains personalized and attentive?

Personalized based on this facility's data

Key Review Excerpts

“The nursing services at Brookdale are excellent. Karen Browne and her staff are professional, compassionate, friendly, and skilled at providing a difficult service to people with challenging needs.”

Long-term resident's family · 2025★★★★★

“Brookdale stepped up and took him in knowing it was for a short stay. they helped us navigate paperwork and along with the hospice that stayed with him 24/7 their own staff was very kind and helpful.”

Hospice patient's family · 2023★★★★★

“The nurses and caregivers are like angels. His health has improved drastically since moving to Brookdale.”

Resident's family · 2024★★★★★

Source: 13 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

3deficiencies

Key Findings

Brookdale Sugar Land has no recent enforcement actions on record. While there were several life safety code violations identified during a July 2019 inspection regarding building structure and fire ratings, all listed issues were documented as corrected.

Jul 12, 2019Routine3 deficiencies reported

View official report

Life Safety Code (3 violations)

Life Safety CodeCorrected Aug 7, 2019

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Jul 26, 2019

The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.

Life Safety CodeCorrected Aug 9, 2019

The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookdale Senior Living INC

Organization Type

for profit

Administrator

SUE PHILLIPS

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(281) 491-6257

brookdale.com

cstrasburg@brookdale.com

151 Commerce Green Blvd

Sugar Land, TX 77478

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

13 reviews from families & visitors

Official Website

Visit brookdale.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.