The Auberge at Sugarland a Memory Care Community
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 42 Google reviews
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What this means for your family
The Auberge offers a beautiful, renovated environment with a staff that is widely praised for their genuine compassion. However, families should carefully review all contract terms regarding pricing and ask specifically about caregiver-to-resident ratios to ensure needs are met during busy shifts.
Google Reviews
Google Reviews
42 reviews on GoogleThe Auberge at Sugarland is highly regarded by families for its compassionate, attentive staff and its beautiful, recently renovated facilities featuring lush outdoor spaces. While most reviewers praise the high quality of care and engaging activities, some families have raised serious concerns regarding staffing shortages and predatory pricing practices in contracts.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Clean, modern, and well-maintained renovated facilities
- Engaging resident activities and beautiful outdoor gardens
- Strong, professional management and leadership
Concerns
- Understaffing of caregivers (mentioned by 2 reviewers)
- High turnover in front office staff
- Lack of responsiveness at entry points/doors
- Predatory pricing practices in contracts
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since you are a certified memory care community, how do you tailor your daily programming to engage residents with different stages of cognitive decline?
- 2I noticed how much care goes into your responses to families online; how does that level of communication extend to how you update us on our loved one's day-to-day well-being?
- 3With a capacity of 96 residents, how do you ensure that each person receives personalized attention during meal times and group activities?
- 4Can you walk me through the specific protocols your team follows if a resident has a medical emergency or a sudden change in health during the night?
- 5What kind of sensory or therapeutic activities do you offer specifically designed to help reduce agitation or anxiety in the memory care wing?
- 6How do you manage the balance between providing a secure, protected environment for memory care residents while still encouraging them to explore the community safely?
Personalized based on this facility's data
Key Review Excerpts
“When my dad was struggling with Parkinson's and Dementia, and we were no longer able to care for him at home, we toured several memory care facilities and fell in love with The Auberge!”
“The community is being renovated, but the staff is not missing a beat. The staff is friendly and attentive to the residents, and the residents are always doing something creative.”
“The majority of the caregivers are wonderful, caring people. Unfortunately, the Auberge does not hire nearly enough of these caregivers, so the place is woefully understaffed.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Auberge at Sugarland has a history of regulatory violations, including significant life safety concerns regarding fire alarms, sprinkler systems, and gas testing identified in 2019. Additionally, the facility faced an administrative penalty of $3,000 in 2023 related to failure to ensure residents were free from abuse, neglect, and exploitation.
Apr 12, 2023EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Jan 15, 2019Routine
Health Code (1 violations) | Life Safety Code (6 violations)
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
Ownership & Operations
Who Operates This Facility
1221 Seventh Street Opco LLC
for profit
EVERGREEN SENIOR LIVING, LLC
WILLIE WHITE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit aubergesugarland.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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