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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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Public Google reviewers rate The Auberge at Sugarland a Memory Care Community highly. Reviewers highlight: compassionate and attentive nursing and care staff, clean, modern, and well-maintained renovated facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Auberge at Sugarland is highly regarded by families for its compassionate, attentive staff and its beautiful, recently renovated facilities featuring lush outdoor spaces. While most reviewers praise the high quality of care and engaging activities, some families have raised serious concerns regarding staffing shortages and predatory pricing practices in contracts.
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Key Review Excerpts
“When my dad was struggling with Parkinson's and Dementia, and we were no longer able to care for him at home, we toured several memory care facilities and fell in love with The Auberge!”
“The community is being renovated, but the staff is not missing a beat. The staff is friendly and attentive to the residents, and the residents are always doing something creative.”
“The majority of the caregivers are wonderful, caring people. Unfortunately, the Auberge does not hire nearly enough of these caregivers, so the place is woefully understaffed.”
Source: Texas Health & Human Services Commission
Key Findings
The Auberge at Sugarland has a history of regulatory violations, including significant life safety concerns regarding fire alarms, sprinkler systems, and gas testing identified in 2019. Additionally, the facility faced an administrative penalty of $3,000 in 2023 related to failure to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (1 violations) | Life Safety Code (6 violations)
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
1221 Seventh Street Opco LLC
for profit
EVERGREEN SENIOR LIVING, LLC
WILLIE WHITE
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Google Reviews
43 reviews from families & visitors
Official Website
Visit aubergesugarland.com
TX HHSC — View Official Record
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