Ohio Veterans Home - Georgetown
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 119 Google reviews

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What this means for your family
This facility is highly regarded for its clean environment and dedicated staff, making it a strong candidate for veterans' care. However, because some families have reported concerns regarding medical oversight and staff responsiveness, we recommend that you visit frequently and maintain open communication with the nursing team to ensure your loved one's specific health needs are consistently met.
Google Reviews
Google Reviews
119 reviews on Google“The Ohio Veterans Home in Georgetown is widely praised for its clean, well-maintained facility and a staff that many families describe as caring and dedicated to the veterans. While the vast majority of reviews are highly positive, a small number of families have raised serious concerns regarding medical oversight and staff responsiveness. Prospective families should focus on the facility's strong reputation for cleanliness and activities while remaining vigilant about monitoring their loved one's specific medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Caring and dedicated nursing staff
- Abundant activities and events for residents
- Welcoming and family-oriented environment
Concerns
- Inadequate medical oversight leading to pressure sores (mentioned by 2 reviewers)
- Staff complacency or lack of responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 122 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on community, what are some of the most popular activities or events that residents look forward to each week?
- 2With the recent focus on maintaining high standards, what specific protocols are currently in place to ensure consistent skin integrity and prevent pressure sores for residents with limited mobility?
- 3How does your leadership team monitor staff responsiveness to ensure that residents' needs are addressed promptly throughout the day and night?
- 4Since this facility serves those who have served our country, how do you incorporate military traditions or veteran-specific support into the daily culture of the home?
- 5How do you balance the high volume of residents with the need for individualized attention to ensure that every veteran receives consistent medical oversight?
- 6Could you walk me through the process for how family members are updated when there is a change in a resident's health status or care plan?
Personalized based on this facility's data
Key Review Excerpts
“The nursing and administrative staff was the best care that my Dad had in the last 7 months of his life. After suffering with Parkinson Dementia the last 8 years, the Veterans Home provided a safe and caring environment for him.”
“I cannot say enough good things about this place! From the application process to the admission to the care- everyone we have encountered here has been helpful and kind. The staff truly seems to feel like caring for veterans and their families is a privilege.”
“Very good experience. Comfy like someone's home. No bad smells. Love the aquarium in the front lobby. Staff is friendly and focused. Very positive experience.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
2
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The facility shows a concerning pattern with 35 deficiencies across four surveys, including one complaint-triggered violation in 2025 regarding required doctor visits. Most recurring issues involve fire safety systems, medication management, and emergency preparedness protocols. While the facility corrects identified problems, the persistent reappearance of similar deficiencies—particularly around fire alarms, emergency evacuation plans, and pharmacy services—suggests ongoing operational challenges that families should discuss during visits.
Jun 13, 2025Complaint1
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
May 4, 2023Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Mar 5, 2020Routine18
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 14, 2019Routine10
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Ohio Veterans Home - Georgetown
government
Ownership & Management
Owners
State of Ohio Office of Budget and Management State Accounting
Owner · Organization
Augustin, Nerleen
Owner (parent company)
Workman, Annette
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
119 reviews from families & visitors
Official Website
Visit dvs.ohio.gov
Medicare data downloads
Original nursing home datasets
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