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Nursing HomeMedicaid Top Rated

Ohio Veterans Home - Georgetown

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

2003 Veterans Blvd, Georgetown, OH 45121168 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 119 Google reviews

5
4
3
2
1
Ohio Veterans Home - Georgetown Nursing Home in Georgetown, OH — Street View
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What this means for your family

This facility is highly regarded for its clean environment and dedicated staff, making it a strong candidate for veterans' care. However, because some families have reported concerns regarding medical oversight and staff responsiveness, we recommend that you visit frequently and maintain open communication with the nursing team to ensure your loved one's specific health needs are consistently met.

Google Reviews

Google Reviews

119 reviews on Google
The Ohio Veterans Home in Georgetown is widely praised for its clean, well-maintained facility and a staff that many families describe as caring and dedicated to the veterans. While the vast majority of reviews are highly positive, a small number of families have raised serious concerns regarding medical oversight and staff responsiveness. Prospective families should focus on the facility's strong reputation for cleanliness and activities while remaining vigilant about monitoring their loved one's specific medical needs.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities9.0MedsN/AMemory8.0Comms7.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Caring and dedicated nursing staff
  • Abundant activities and events for residents
  • Welcoming and family-oriented environment

Concerns

  • Inadequate medical oversight leading to pressure sores (mentioned by 2 reviewers)
  • Staff complacency or lack of responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(27)'20(21)'22(6)'24(3)'25(2)

Distribution · 122 analyzed

5
101
4
14
3
2
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong focus on community, what are some of the most popular activities or events that residents look forward to each week?
  • 2With the recent focus on maintaining high standards, what specific protocols are currently in place to ensure consistent skin integrity and prevent pressure sores for residents with limited mobility?
  • 3How does your leadership team monitor staff responsiveness to ensure that residents' needs are addressed promptly throughout the day and night?
  • 4Since this facility serves those who have served our country, how do you incorporate military traditions or veteran-specific support into the daily culture of the home?
  • 5How do you balance the high volume of residents with the need for individualized attention to ensure that every veteran receives consistent medical oversight?
  • 6Could you walk me through the process for how family members are updated when there is a change in a resident's health status or care plan?

Personalized based on this facility's data


Key Review Excerpts

The nursing and administrative staff was the best care that my Dad had in the last 7 months of his life. After suffering with Parkinson Dementia the last 8 years, the Veterans Home provided a safe and caring environment for him.

Memory care family member · 2020★★★★★

I cannot say enough good things about this place! From the application process to the admission to the care- everyone we have encountered here has been helpful and kind. The staff truly seems to feel like caring for veterans and their families is a privilege.

Long-term resident's family · 2024★★★★★

Very good experience. Comfy like someone's home. No bad smells. Love the aquarium in the front lobby. Staff is friendly and focused. Very positive experience.

Visitor · 2018★★★★★
Source: 119 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
5.59hrs
OK
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
19%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

2

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
12.1%
OH
28.2%
Brown
8.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.5%
OH
25.4%
Brown
17.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.8%
Worse than Avg
Here
15.8%
US
14.4%
OH
5.8%
Brown
15.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Brown
98.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.4%
Mixed vs Avgs
Here
13.4%
US
15.3%
OH
6.9%
Brown
14.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.9%
Mixed vs Avgs
Here
13.9%
US
15.5%
OH
9.4%
Brown
16.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
81.8%
OH
78.4%
Brown
94.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (10.1)
1 complaint-triggered

The facility shows a concerning pattern with 35 deficiencies across four surveys, including one complaint-triggered violation in 2025 regarding required doctor visits. Most recurring issues involve fire safety systems, medication management, and emergency preparedness protocols. While the facility corrects identified problems, the persistent reappearance of similar deficiencies—particularly around fire alarms, emergency evacuation plans, and pharmacy services—suggests ongoing operational challenges that families should discuss during visits.

Jun 13, 2025Complaint
1
0712Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

May 4, 2023Routine
6
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Mar 5, 2020Routine
18
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0344Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Feb 14, 2019Routine
10
0344Potential for harm · Widespread

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0913Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure operating rooms are properly protected and written records are maintained and available for inspection.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ohio Veterans Home - Georgetown

Organization Type

government

Ownership & Management

Owners

State of Ohio Office of Budget and Management State Accounting

Owner · Organization

Augustin, Nerleen

Owner (parent company)

Workman, Annette

Owner (parent company)

Key personnel

Augustin, NerleenManagerReber, KaitlinManagerWorkman, AnnetteManagerState of Ohio Office of Budget and Management State AccountingAdp of the SnfAugustin, NerleenAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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