Ohio Valley Manor Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
While the facility offers strong physical therapy and community activities, the recurring reports of unaddressed fall risks and neglect are deeply concerning. We strongly advise families to conduct an unannounced visit and specifically ask for the facility's recent state survey results regarding fall prevention and skin care protocols.
Google Reviews
Google Reviews
26 reviews on Google“Ohio Valley Manor receives highly polarized feedback, with significant concerns regarding patient safety, fall prevention, and basic hygiene. While some reviewers praise the physical therapy department and community engagement, multiple families have reported severe neglect, including unaddressed fall risks, medication errors, and the development of pressure sores.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Active community engagement and events
- Transparent communication during crises
Concerns
- Frequent falls and inadequate fall prevention protocols (mentioned by 4 reviewers)
- Neglect regarding hygiene and pressure sore development (mentioned by 3 reviewers)
- Medication management and administration errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some great feedback about your community engagement and events; could you tell me more about the types of activities residents participate in weekly?
- 2What specific protocols do you have in place to ensure resident safety and prevent falls, especially during the night?
- 3Could you walk me through your process for medication administration and how you double-check for accuracy?
- 4How does the nursing team monitor skin integrity and provide preventative care to avoid pressure sores?
- 5What is your approach to maintaining high standards of cleanliness and hygiene in the resident rooms and common areas?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My mom was admitted with a broken femur at the end of January. They repeatedly forgot her meds. They let her lay in bed with extremely low blood sugar for hours!”
“My family member was unable to speak due to their health condition. As a result lack of care was given because most staff thought my family member wasn't mentally aware of their surroundings. The total impact of this were the following weight loss, a torn private area dude from catheter being pulled, not one but two bed sores in one week.”
“This facility is pretty but the care is horrible. My mother went 3 weeks and got bed baths only, until I said something. The air bed she had was a joke and not working properly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
1
measures
7
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Ohio Valley Manor has faced recurring deficiencies in fire safety systems, food service operations, and medication management across multiple surveys, with three complaint-triggered investigations including issues with abuse reporting and resident safety. While all violations have been corrected by the facility, the pattern of repeated problems in critical safety areas like fire protection and dietary services, plus families filing formal complaints, suggests families should carefully evaluate current conditions during visits.
Aug 26, 2025Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 13, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 24, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 24, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 9, 2022Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 5, 2019Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Ohio Valley Manor Nursing and Rehabilitation
for profit
Chain Affiliation
Health Care Management Group
7 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 7
Ownership & Management
Owners
Boymel, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit ohiovalleymanor.com
Medicare data downloads
Original nursing home datasets
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