Strong Medicare quality ratings; public reviewers often praise excellent physical and occupational therapy. Still worth an in-person visit.
based on 128 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
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Oakwood Gardens Care Center has a strong overall Medicare rating. Public reviewers frequently mention: excellent physical and occupational therapy and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Families considering Oakwood Gardens can expect high-quality rehabilitation services and a physically clean, bright environment. While many reviewers praise the attentive therapy and nursing teams, there are significant, serious allegations regarding neglect, medication delays, and hygiene issues that warrant close investigation.
Quality Themes
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Concerns
Rating Trends
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Distribution · 131 analyzed
The owner frequently uses a defensive tone when addressing negative reviews, often denying the validity of the claims, questioning the reviewer's accuracy, or citing HIPAA/patient satisfaction to counter allegations. While positive reviews receive personalized and warm responses, negative reviews are often met with rebuttals or attempts to shift the blame.
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean and bustling with energy and activity. There are minor cosmetic issues, but I could overlook them because the staff was great and plentiful!”
“The nurses left a catheter in her for 16 days, which left my grandma with severe Sepsis that went to her brain and nearly killed her”
“The nurses are committed to caring for the residents as if they were their own family members. They were very comforting when my grandmother passed recently.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed reports triggering 7 complaint-based deficiencies, including recent issues with medication management, infection control, and resident safety that some remain uncorrected. The facility shows recurring problems across fire safety systems, medication management, and nutrition services, with many issues repeating across multiple surveys from 2020 to 2025, suggesting ongoing compliance challenges.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Oakwood Gardens Care Center
for profit
Pacs Group
274 facilities nationwide
Chain avg rating: 2.9/5 · Rank 45 of 260
Owners
Hudson River Opco LLC
Owner · Organization
Bay Bridge Capital Partners, LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
128 reviews from families & visitors
Official Website
Visit oakwoodgardenscarecenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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