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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 74 Google reviews
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Covenant Post Acute has a middle-range Medicare overall rating. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about delays in medication or treatment administration (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families considering Covenant Post Acute will find a facility that has undergone a significant management transition, with recent reviews highly praising the new leadership and compassionate nursing staff. While many praise the cleanliness and the quality of physical therapy, some historical concerns regarding medication delays and communication gaps persist in older reviews.
Quality Themes
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Concerns
Rating Trends
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Distribution · 79 analyzed
The owner uses personalized, warm responses for positive reviews, often addressing specific staff members mentioned. For negative or low-rated reviews, they employ a consistent strategy of directing the reviewer to call the administrator, Braeden, at a specific phone number.
Personalized based on this facility's data
Key Review Excerpts
“The staff here are very caring, compassionate, and do the best they can to take care of my mother. I appreciate the nursing staff and CNAs for all of their hard work and communicating with me on uodated details regarding her care.”
“I definitely give this facility 5 stars. They're caring, helpful and professional. The staff made my stay a most pleasant one. The font office answered my questions quickly and addressed any issues fairly and without haste. The PT and ot staff are amazing.”
“My grandfather was discharged yesterday from the Va hospital and referred here for physical therapy. He was not given a schedule for anything including meals or orientation of the facility.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Covenant Post Acute has significant recurring problems with families filing formal complaints about safety conditions, accident prevention, and resident rights. The facility repeatedly struggles with medication management, infection control, and building safety issues like fire protection and electrical systems. While all reported violations show correction dates, the pattern of complaints and repeated deficiencies in core care areas like medication safety and infection prevention suggests ongoing quality concerns that warrant careful evaluation during your visit.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Covenant Post Acute
for profit
Jericho Care Group
7 facilities nationwide
Owners
Aht Holdings, LLC
Owner · Organization
Pakhdavor, LLC
Owner (parent company) · Organization
Williams, Julianne
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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