Covenant Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 74 Google reviews
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What this means for your family
This facility is a much stronger choice now than in previous years due to a complete change in ownership and management. The therapy and nursing teams are highly rated, but you should proactively verify that medication schedules and daily routines are being strictly followed for your loved one.
Google Reviews
Google Reviews
74 reviews on Google“Families considering Covenant Post Acute will find a facility that has undergone a significant management transition, with recent reviews highly praising the new leadership and compassionate nursing staff. While many praise the cleanliness and the quality of physical therapy, some historical concerns regarding medication delays and communication gaps persist in older reviews.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent physical and occupational therapy
- Clean and well-maintained environment
- Engaging activities and social programs
Concerns
- Delays in medication or treatment administration (mentioned by 2 reviewers)
- Inconsistent communication from administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
The owner uses personalized, warm responses for positive reviews, often addressing specific staff members mentioned. For negative or low-rated reviews, they employ a consistent strategy of directing the reviewer to call the administrator, Braeden, at a specific phone number.
Questions for Your Tour
- 1I noticed the management team is very active in responding to feedback online; how does the administration typically share important updates or changes with families?
- 2What specific protocols are in place to ensure medications are administered accurately and on schedule every day?
- 3We've heard great things about the physical and occupational therapy programs here; could you tell us more about how those are integrated into a resident's daily routine?
- 4Could you describe the typical daily schedule, including the variety of social programs and activities available to keep residents engaged?
- 5In the event of a medical emergency during the night, what is the process for notifying the family and coordinating care?
- 6Since we want to make sure our loved one is eating well, could you tell us more about the dining experience and how much input residents have regarding their meals?
Personalized based on this facility's data
Key Review Excerpts
“The staff here are very caring, compassionate, and do the best they can to take care of my mother. I appreciate the nursing staff and CNAs for all of their hard work and communicating with me on uodated details regarding her care.”
“I definitely give this facility 5 stars. They're caring, helpful and professional. The staff made my stay a most pleasant one. The font office answered my questions quickly and addressed any issues fairly and without haste. The PT and ot staff are amazing.”
“I am a survivor of a massive stroke... I can honestly say that Covenant Post Acute, is by far the best one I've ever had the privilege to be placed in the entire staff is well-trained, extremely capable, and most importantly, they're all competent”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Covenant Post Acute has significant recurring problems with families filing formal complaints about safety conditions, accident prevention, and resident rights. The facility repeatedly struggles with medication management, infection control, and building safety issues like fire protection and electrical systems. While all reported violations show correction dates, the pattern of complaints and repeated deficiencies in core care areas like medication safety and infection prevention suggests ongoing quality concerns that warrant careful evaluation during your visit.
Apr 8, 2026Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Mar 24, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 5, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 7, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 30, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 18, 2025Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Covenant Post Acute
for profit
Ownership & Management
Owners
Aht Holdings, LLC
Owner · Organization
Pakhdavor, LLC
Owner (parent company) · Organization
Williams, Julianne
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit covenantpostacute.com
Medicare data downloads
Original nursing home datasets
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