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Nursing HomeMedicaid Investigative

Oakmont Healthcare and Rehabilitation Center of Katy

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1525 Tull Drive, Parkway West · Katy, TX 77449130 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 70 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 8.0)
  • High staff turnover (55%)

Below average in Texas · Below chain average · $12,740 in fines

Source: Medicare data

What this means for your family

This facility shows strong potential for physical rehabilitation and has highly praised administrative leaders. However, you must investigate the current nursing staffing levels and call-light response times, as recent reviews indicate significant risks regarding neglect and hygiene.

Google Reviews

Google Reviews

70 reviews on Google
Families considering Oakmont Healthcare and Rehabilitation Center of Katy will find a polarizing environment. While many reviewers praise the rehabilitation success, the warmth of specific administrators, and the cleanliness of the facility, there are serious, recurring allegations regarding understaffing, neglect, and failure to respond to call lights. Decisions should be made with careful investigation into current nursing ratios and medication management protocols.

Quality Themes

Tap a score for details
Food4.0Staff3.0Clean6.0Activities5.0Meds1.0MemoryN/AComms3.0Value1.0

Strengths

  • Effective rehabilitation programs
  • Warm and compassionate administrative staff
  • Clean and well-maintained environment
  • Welcoming and inviting atmosphere

Concerns

  • Understaffing and slow response to call lights (mentioned by 4 reviewers)
  • Neglect regarding hygiene and incontinence care (mentioned by 3 reviewers)
  • High staff and administrative turnover (mentioned by 2 reviewers)
  • Issues with medication management and accuracy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(5)'21(8)'23(29)'25(5)'26(5)

Distribution · 73 analyzed

5
43
4
2
3
3
2
1
1
24

How They Respond to Reviews

18%response rate
Generic

The owner uses highly repetitive, templated responses that follow a nearly identical script for every review. While they acknowledge the reviewer by name, they fail to address any of the specific allegations regarding theft, filth, or staffing.

Questions for Your Tour

  • 1We've heard great things about the warmth of your administrative team; how do you ensure that same level of compassion is felt by the floor nurses and aides during their shifts?
  • 2With the focus on rehabilitation here, could you walk us through how a resident's progress is tracked and communicated to the family?
  • 3What specific protocols are in place to ensure medication is administered accurately and on time every day?
  • 4How do you manage call light response times during the night or during shift changes to ensure residents aren't waiting long for assistance?
  • 5Could you tell us about the daily meal schedule and how you work to ensure the dining experience is both nutritious and enjoyable for everyone?
  • 6In the event of a sudden medical change or an emergency after hours, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

My mom learned how to walk and talk again in her one month stay here.

Rehab patient's family · 2025★★★★★

The PT department was a let down. They just let her say 'no' and never pressed her to get up and try.

Long-term resident's family · 2025★★★★★

My mother was not fed on the day she arrived, was not given her meds that day, and no one cared for her throughout the night, although she attempted to notify the staff with the call button.

Rehab patient's family · 2023☆☆☆☆
Source: 70 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
3.06hrs
75%
All nurses + aides combined
Staff Turnover
94%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

2

measures

Mixed Results

8

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
19.5%
TX
18.4%
Harris
14.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
12.1%
TX
2.5%
Harris
0.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.3%
Mixed vs Avgs
Here
14.3%
US
19.4%
TX
14.2%
Harris
12.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.3%
Mixed vs Avgs
Here
13.3%
US
15.4%
TX
9.4%
Harris
8.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TX
98.0%
Harris
96.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
93.4%
TX
96.9%
Harris
95.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
Harris
86.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility82.9%
Mixed vs Avgs
Here
82.9%
US
81.8%
TX
89.2%
Harris
86.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
TX
1.5%
Harris
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Above state avg (9.1)
6 complaint-triggered
$12,740 in fines

Families have filed complaints triggering several inspections at this facility, with recurring issues in medication management, care planning and assessment, and daily care assistance. The facility shows persistent problems across multiple surveys from 2022 to 2024, including repeated deficiencies in pharmaceutical services and resident assessments. While all violations have correction dates, the pattern of ongoing compliance issues in core care areas warrants careful consideration during visits.

Oct 6, 2025Complaint
2
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Nov 15, 2024Routine
11
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0929Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Nov 6, 2024Complaint
2
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Oct 14, 2024Complaint
1
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Sep 28, 2023Routine
4
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

May 5, 2023Complaint
1
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Oct 6, 2025

$12,740

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dewitt Medical District

Organization Type

for profit

Management Company

DIVERSICARE KATY, LLC

Administrator

HANNAH CULP

Chain Affiliation

Chain Name

Creative Solutions in Healthcare

Chain Size

149 facilities nationwide

Chain avg rating: 2.7/5 · Rank 94 of 148

Ownership & Management

Key personnel

Frels, JohnOfficer / DirectorPapacek, CharlesOfficer / DirectorSheppard, AnnaOfficer / DirectorSheppard, CynthiaOfficer / DirectorWheeler, RichardOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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