Oakmont Healthcare and Rehabilitation Center of Katy
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 70 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 8.0)
- High staff turnover (55%)
Below average in Texas · Below chain average · $12,740 in fines
What this means for your family
This facility shows strong potential for physical rehabilitation and has highly praised administrative leaders. However, you must investigate the current nursing staffing levels and call-light response times, as recent reviews indicate significant risks regarding neglect and hygiene.
Google Reviews
Google Reviews
70 reviews on Google“Families considering Oakmont Healthcare and Rehabilitation Center of Katy will find a polarizing environment. While many reviewers praise the rehabilitation success, the warmth of specific administrators, and the cleanliness of the facility, there are serious, recurring allegations regarding understaffing, neglect, and failure to respond to call lights. Decisions should be made with careful investigation into current nursing ratios and medication management protocols.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation programs
- Warm and compassionate administrative staff
- Clean and well-maintained environment
- Welcoming and inviting atmosphere
Concerns
- Understaffing and slow response to call lights (mentioned by 4 reviewers)
- Neglect regarding hygiene and incontinence care (mentioned by 3 reviewers)
- High staff and administrative turnover (mentioned by 2 reviewers)
- Issues with medication management and accuracy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses that follow a nearly identical script for every review. While they acknowledge the reviewer by name, they fail to address any of the specific allegations regarding theft, filth, or staffing.
Questions for Your Tour
- 1We've heard great things about the warmth of your administrative team; how do you ensure that same level of compassion is felt by the floor nurses and aides during their shifts?
- 2With the focus on rehabilitation here, could you walk us through how a resident's progress is tracked and communicated to the family?
- 3What specific protocols are in place to ensure medication is administered accurately and on time every day?
- 4How do you manage call light response times during the night or during shift changes to ensure residents aren't waiting long for assistance?
- 5Could you tell us about the daily meal schedule and how you work to ensure the dining experience is both nutritious and enjoyable for everyone?
- 6In the event of a sudden medical change or an emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mom learned how to walk and talk again in her one month stay here.”
“The PT department was a let down. They just let her say 'no' and never pressed her to get up and try.”
“My mother was not fed on the day she arrived, was not given her meds that day, and no one cared for her throughout the night, although she attempted to notify the staff with the call button.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
2
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering several inspections at this facility, with recurring issues in medication management, care planning and assessment, and daily care assistance. The facility shows persistent problems across multiple surveys from 2022 to 2024, including repeated deficiencies in pharmaceutical services and resident assessments. While all violations have correction dates, the pattern of ongoing compliance issues in core care areas warrants careful consideration during visits.
Oct 6, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nov 15, 2024Routine11
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nov 6, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Oct 14, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 28, 2023Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 5, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 6, 2025
$12,740
Ownership & Operations
Who Operates This Facility
Dewitt Medical District
for profit
DIVERSICARE KATY, LLC
HANNAH CULP
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 94 of 148
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit oakmonthealthcarekaty.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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