Mason Creek Transitional Care of Katy
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 121 Google reviews
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What this means for your family
This facility offers excellent physical therapy and a clean environment that many families find comforting. However, the recent surge in reports regarding patient neglect, falls, and unresponsive call lights is a major red flag. If you choose this facility, you must implement a rigorous daily check-in routine to ensure your loved one's hygiene and safety needs are being met.
Google Reviews
Google Reviews
121 reviews on Google“Families seeking rehabilitation may find the physical therapy and nursing staff to be highly compassionate and skilled, with many praising the facility's clean and welcoming environment. However, there are serious, recurring allegations of neglect, including patients being left soiled, unmonitored falls, and delayed responses to call lights. Prospective families should be extremely cautious regarding staffing levels and the consistency of patient monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective physical and occupational therapy
- Welcoming and professional admissions process
Concerns
- Patient neglect and hygiene issues (patients left soiled) (mentioned by 4 reviewers)
- Unresponsive call lights and delayed assistance (mentioned by 4 reviewers)
- Patient falls and lack of monitoring (mentioned by 3 reviewers)
- Staffing shortages and undertrained aides (mentioned by 2 reviewers)
- Rude or unprofessional administrative/dietary staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 126 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently address specific details mentioned in the reviews, such as staff names or specific care needs. For negative reviews, they use a professional, empathetic tone and actively invite direct communication to resolve issues.
Questions for Your Tour
- 1I noticed some families have shared how professional the admissions process is; what are the first steps we should take to ensure a smooth transition for our loved one?
- 2How do you ensure that call lights are answered promptly and that residents receive timely assistance with personal hygiene and care needs?
- 3Could you tell me more about your protocols for medication management and how you ensure accuracy and safety during administration?
- 4What is the dining experience like here, and how do you ensure the food is both nutritious and appealing to the residents?
- 5How does the nursing team monitor residents closely to prevent falls, especially during the night or when staff levels are changing?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and aides made sure he was comfortable and was on point with his therapy. Love them!”
“My mother tells us she is very happy with the friends she has made and the caring staff. And she says the food is good too!”
“They found him in the floor in the morning soiled. He arrived much stronger and we saw the deterioration on him and had to call an ambulance to send him Bach to the hospital.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies in resident protection, respiratory care, and notification of incidents, with the most recent complaint-triggered issues occurring in late 2024. The facility shows recurring problems with food safety and dietary operations across multiple years, along with repeated issues in medical care and facility maintenance. While the provider reports correcting all deficiencies, the pattern of complaints and ongoing food safety violations suggests families should carefully evaluate this facility's care standards.
Dec 12, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nov 7, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 10, 2023Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nov 10, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Sep 9, 2022Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Federal Penalties
Fine
Nov 7, 2024
$8,021
Fine
Sep 25, 2024
$8,154
Ownership & Operations
Who Operates This Facility
Kirbyville I Enterprises, LLC
for profit
CANE ISLAND HEALTHCARE, INC
KYLE PETERSON
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 35 of 84
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit masoncreektransitional.com
Medicare data downloads
Original nursing home datasets
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