Oakbrook Senior Living
Limited public data on Oakbrook Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews
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What this means for your family
While OakBrook offers a beautiful, modern environment and residents enjoy the food and care, the recent decline in reviews regarding management and staff treatment is concerning. We recommend that families look past the physical beauty and ask management specifically about staff turnover and internal culture to ensure a stable environment for your loved one.
Google Reviews
Google Reviews
5 reviews on Google“OakBrook Senior Living is a newly renovated facility that receives praise for its clean, bright, and home-like environment, particularly from visitors and catering staff. However, the facility faces significant concerns regarding internal management, unprofessionalism, and poor treatment of external service providers, which may impact the overall culture of the home.”
Quality Themes
Tap a score for detailsStrengths
- Clean, bright, and modern facility
- Appealing outdoor spaces including a garden and pond
- Kind and attentive care staff
- Delicious, well-received meals
Concerns
- Internal management and HR unprofessionalism
- Poor treatment of external service providers and staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We love how bright and modern the facility looks; could you tell us more about how the garden and pond areas are used for resident relaxation?
- 2The meals here seem to be a real highlight for residents; how much input do the residents have in the weekly menu?
- 3How does the care team handle communication with families to ensure we are always updated on our loved one's well-being?
- 4Since this is a smaller, intimate community, how do you ensure that staff-to-resident communication remains consistent and proactive?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6How do you foster a positive and professional culture among your team and the external partners who support the facility?
Personalized based on this facility's data
Key Review Excerpts
“Beautiful place for mom. Staff is kind & pretty attentive. Mom says the Meals are delicious!”
“During my visit it was apparent that my family made the right choice in moving our loved to this senior home. Just wanted to say thank you to the Oakbrook staff for taking care of my grandma.”
“it’s the most beautiful senior home I have ever see, clean, bright , friendly staff and feels so much like home.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent investigation found a serious violation where a staff member abandoned their shift, leaving residents without direct care for several hours overnight. While other allegations regarding medication and hygiene were investigated and not substantiated, the facility was required to submit a corrective action plan regarding the staff abandonment.
Sep 23, 2025Complaint
Direct care staff member Rashonda Henry abandoned her shift on August 19, 2025, leaving residents unattended for many hours through the nighttime shift.
Jul 29, 2025Complaint
Allegation that narcotic counts were off due to medications missing (Investigation found this allegation was not established, though an incident involving missing liquid morphine was noted as having occurred previously in June 2025).
Allegation that residents are not being bathed at least weekly (Investigation found this allegation was not established).
Allegation that the licensee is admitting residents who are physically handicapped and cannot accommodate their needs (Investigation found this allegation was not established).
Oct 30, 2024RoutineCleanReport
No deficiencies found during this inspection.
May 9, 2024OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Oakbrook Senior Living LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit oakbrookseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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