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Nursing Home · Rutherfordton, NC
518 Old Us 221 Highway, Rutherfordton, NC 28139
Map location from our source data
Medicare overall rating
4 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 60 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Oak Grove Healthcare has a strong overall Medicare rating. Medicare reports an average of 0.34 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.2 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Oak Grove Healthcare receives highly polarized feedback, with many reviewers praising the facility's cleanliness and the warmth of the staff, while others report significant concerns regarding basic care standards. Families should be aware of recurring complaints about medication delays, poor communication, and inconsistent dietary management. While many residents and families describe a welcoming, home-like environment, the facility faces serious allegations regarding administrative transparency and staffing adequacy.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as caring and friendly, others report rude behavior and lack of supervision.
Families reported being left in the dark regarding resident transfers and difficulty getting information from nursing staff.
Numerous reviewers consistently highlight the facility as clean, tidy, and free of unpleasant odors.
Multiple reviewers described the food as bland, cold, or incorrect for residents on specific diets.
Reviewers mention positive experiences with activities like senior prom, bingo, and holiday parties.
Specific reports of medication being administered hours late indicate significant management issues.
Reviewers expressed frustration that the high cost of care does not align with the quality of basic services provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
This facility responds to some reviews.
Key Review Excerpts
“Never gave my mom medication on time, did not give her a bath on the scheduled days, not very prompt when they tell you they going do something.”
“I have been to many care facilities, and Oak Grove is the cleanest that I have been in. The facilities that I have been in always smell like urine and Oak Grove does not.”
“Asked for pain med at 10:45 AM, received it almost 3 hours later. Staff picked up expensive shirt with laundry, but it was never recovered.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Oak Grove Healthcare has 11 deficiencies across recent inspections, including one complaint-triggered issue involving protection of resident belongings. The main problem areas are fire safety systems, care planning and assessments, and building maintenance. Most deficiencies have been corrected, though fire safety issues recurred in the 2024 survey, suggesting ongoing challenges with facility infrastructure and safety systems.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Oak Grove Healthcare
for profit
Avardis Health
38 facilities nationwide
Chain avg rating: 2.1/5 · Rank 1 of 14 (Highest rating)
Owners
Rutherfordton Parentco LLC
Owner · Organization
Ouh Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NC Division of Health Service Regulation. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit oakgrovehealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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