Colonial Manor Rest Home
Limited public data on Colonial Manor Rest Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 12 Google reviews
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What this means for your family
While some families report that their loved ones receive good care, there are alarming reports of staff failing to communicate medical updates and manage medications. If you choose this facility, you should implement a rigorous personal system for checking medication logs and health reports.
Google Reviews
Google Reviews
12 reviews on Google“Families should exercise extreme caution due to serious allegations regarding medication management and lack of communication from staff. While some family members report that staff take good care of their loved ones, recent critical reviews warn of unsafe conditions and management issues.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff members
- Positive experiences for some residents' families
Concerns
- Failure to document medical reports and communicate with families
- Potential neglect regarding medication and health monitoring
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how friendly the staff members are here; how do you foster that sense of community among the team?
- 2What specific systems do you have in place to ensure that medication administration is documented accurately and that families are kept in the loop regarding any changes?
- 3How does the nursing staff monitor health changes or vital signs, and how quickly can we expect an update if something is noticed?
- 4In the event of a medical emergency after hours, what is the protocol for contacting the family and coordinating care?
- 5Could you tell us more about the daily activities and social outings available to help residents stay engaged with one another?
- 6How do you ensure that communication between the care team and family members remains consistent and proactive regarding a resident's well-being?
Personalized based on this facility's data
Key Review Excerpts
“They are so awesome everyone takes good care of my mamaw”
“Would NOT recommend for ANY human or animal. This place is NOT humane! If you ignorantly place a loved one there, make sure you keep up with meds, income and health yourself because MOST of the staff will not document reports or tell you any info.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 11, 2025Follow-up
The facility failed to administer medications as ordered for one resident. Specifically, divalproex was not administered from 02/21/25 to 02/28/25 because the medication aide did not contact the pharmacy for a refill, mistakenly believing the guardian had delivered it.
Mar 11, 2025Follow-up
The facility failed to administer medications as ordered for a resident diagnosed with dementia. Specifically, divalproex was not administered from 02/21/25 to 02/28/25 because the medication was not delivered, despite the facility having the order in the eMAR. The medication aide failed to follow procedure to notify a supervisor or contact the pharmacy to resolve the missing medication.
Jan 6, 2025Complaint
The facility failed to maintain a safe environment free from hazards due to the presence of live bed bugs in residents' rooms. Surveyors observed live bed bugs crawling on pillows and walls, as well as bug carcasses and black speckling in multiple resident rooms.
Jan 6, 2025Complaint
The facility failed to maintain a safe environment free from hazards due to the presence of live bed bugs in multiple resident rooms. Inspectors observed live bed bugs crawling on pillows and walls, as well as bug carcasses and black speckling on linens. Residents reported being bitten by bugs and noted that staff had previously attempted to use bug spray to manage the infestation.
Feb 2, 2024Other
The facility failed to ensure that 2 of 3 sampled residents were tested for tuberculosis disease upon admission in compliance with required control measures. Specifically, documentation for Resident #1 lacked a reading date, the name of the person who read the test, and evidence of a second skin test.
Feb 2, 2024Other
The facility failed to ensure that two out of three sampled residents were tested for tuberculosis disease upon admission in compliance with required control measures. Specifically, one resident's record lacked a date for the test reading, the name of the person who read the test, and documentation of a second skin test. Another resident's record showed no documentation of a 2-step TB skin testing completion.
Apr 27, 2016Other
The facility failed to ensure that one of four sampled Medication Aides had completed the required medication written examination within 60 days of hire. A review of the staff member's personnel file showed no documentation of the completed examination.
Apr 27, 2016Other
The facility failed to ensure that one sampled Medication Aide (Staff A) had completed the required medication written examination within 60 days of hire. Although the staff member was listed on the North Carolina Medication Aide Registry, there was no documentation of the specific Adult Care Home medication written exam required by the regulation.
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References & Resources
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Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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