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Supported Living

Northwest Supported Living INC. (clark)

Families consistently rate this highly — reviewers highlight high-quality, varied dining options. Schedule a visit to confirm the fit.

19101 Ne 23rd St, Bennington · Vancouver, WA 98684Licensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 65 Google reviews

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What this means for your family

Cogir at The Quarry offers an excellent dining experience and a vibrant social calendar, making it a strong choice for independent living. However, if you are considering the memory care unit, we strongly advise you to ask for a tour of the actual living quarters and request a clear policy on how they handle laundry and communicate medical updates to families, as these have been recurring pain points.

Google Reviews

Google Reviews

65 reviews on Google
Cogir at The Quarry is widely praised for its high-quality dining, engaging activity schedule, and warm, welcoming atmosphere for independent living residents. However, families of memory care residents have reported significant concerns regarding cleanliness, laundry management, and a lack of communication from staff. While many visitors and residents describe the facility as a top-tier choice, the experience appears to vary significantly depending on the level of care required.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean6.0Activities10.0MedsN/AMemory3.0Comms4.0Value5.0

Strengths

  • High-quality, varied dining options
  • Active and engaging social events
  • Warm and friendly staff interactions
  • Well-maintained and beautiful common areas

Concerns

  • Poor cleanliness and laundry management in memory care (mentioned by 2 reviewers)
  • Lack of communication regarding resident care and physical therapy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(6)'19(8)'22(1)'24(12)'26(15)

Distribution · 68 analyzed

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How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the common areas are beautifully maintained; could you walk me through the specific cleaning protocols and laundry services provided for residents in the memory care wing?
  • 2We value staying closely involved in our loved one's health journey—what is your standard process for updating families on changes in care plans or physical therapy progress?
  • 3The dining options sound wonderful; how do you ensure that residents who need extra support during meals are getting the attention they need?
  • 4Given the active social calendar here, how do you tailor these events to ensure residents in memory care feel included and engaged?
  • 5If a medical concern arises outside of regular business hours, what is the protocol for notifying family members and coordinating with their primary care physicians?
  • 6Could you share how your team balances the need for resident independence with the level of supervision required in your supported living environment?

Personalized based on this facility's data


Key Review Excerpts

The room is always dirty, her laundry is never done on time, other peoples clothes arrive at her room instead of her own. The staff does not communicate with my family about her physical therapy and other matters regarding her care.

Memory care family member · 2024★★★☆☆

The buffet was beautiful with a nice variety, and tasted delicious! All the food was excellent, but what really made my experience nice with my mom was our waitress Ophelia!

Resident's family · 2024★★★★★

At The Quarry the care has been excellent and so has the food. Weight and health were restored and he began walking again.

Resident's family · 2016★★★★★
Source: 65 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total
2deficiencies
Mar 29, 2024Inspection

Facility failed to document and meet physical safety requirements for a hearing impaired client and failed to maintain current support plans for a client with a medical shunt.

Physical and safety requirementsWAC 388-101D-0170

Provider failed to ensure a hearing and vision impaired client had a specialized smoke alarm; staff were unaware of alternative options.

Documentation of the individual instruction and support planWAC 388-101D-0215

Provider failed to update the Individual Instruction and Support Plan (IISP) to include medical support instructions regarding a client's shunt and associated head lumps.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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