Northridge Village
Strong Medicare quality ratings; families often praise clean, bright, and modern facility design. Still worth an in-person visit.
based on 100 Google reviews
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What this means for your family
Northridge Village is highly regarded for its clean, modern environment and exceptionally helpful marketing staff who provide transparent guidance. Families should feel confident in the facility's atmosphere, but as with any long-term care search, verify current availability and specific medical support capabilities for your loved one's unique health needs.
Google Reviews
Google Reviews
100 reviews on Google“Northridge Village is widely praised for its clean, bright, and modern facilities, with many families highlighting the welcoming atmosphere and professional staff. While the vast majority of reviews focus on positive touring experiences and the helpfulness of the marketing team, one reviewer noted a rushed tour experience and another mentioned a limitation in providing in-house rehab services during an unexpected emergency.”
Quality Themes
Tap a score for detailsStrengths
- Clean, bright, and modern facility design
- Warm, friendly, and attentive staff
- Informative and low-pressure tour process
- Strong sense of community and resident engagement
Concerns
- Rushed or incomplete tour experience (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 128 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With your high staffing rating, how do you ensure that each resident receives consistent, personalized attention throughout the day?
- 2I noticed the facility has a very modern and bright design; how do you incorporate these common spaces to foster the strong sense of community mentioned by residents?
- 3Could you walk us through a typical daily schedule for a resident to help us understand how they stay engaged and active?
- 4Given the recent state health inspection reports, could you explain the steps you are taking to address those specific areas and ensure the highest quality of care?
- 5To ensure we get a comprehensive look at the facility today, could you help us pace our tour so we have enough time to see the resident rooms and common areas in detail?
- 6What is your protocol for handling medical emergencies, and how do you communicate updates to family members during those times?
Personalized based on this facility's data
Key Review Excerpts
“My mother-in-law spent several months in Northridge Village. The team allowed her to stay in her room while her illness progressed. They were loving and caring every step of the way.”
“Our mom has now been at Maggie’s Place for two weeks and it’s just perfect for her!! The staff is amazing and we just can’t thank everyone enough!!”
“The facility was exceptionally clean and well-maintained which immediately gave me confidence in the level of care provided. The residents were active, engaged, and seemed happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Northridge Village has ongoing operational challenges with 21 deficiencies across recent surveys, including one complaint-triggered safety violation that families reported. The facility shows recurring problems with infection control, care planning, resident rights, and building safety systems that have persisted across multiple inspections from 2022 through 2025. While the facility has provided correction dates for all deficiencies, the pattern suggests systemic issues that families should investigate thoroughly during visits.
Jan 29, 2026Routine4
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jan 9, 2025Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 2, 2023Routine3
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Sep 25, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 24, 2023InspectionClean
Fed violations: 0, State violations: 2
Dec 17, 2020OtherClean
Fed violations: 0, State violations: 3
Ownership & Operations
Who Operates This Facility
Northridge Village
for profit
Chain Affiliation
Pivotal Health Care
9 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 8 (Best)
Ownership & Management
Owners
Scenic Development LLC
Owner · Organization
Scenic Holdings LLC
Owner · Organization
3rk, LLC
Owner (parent company) · Organization
5 R Cattle, LLC
Owner (parent company) · Organization
Cadet Investment LLC
Owner (parent company) · Organization
Lmray, LLC
Owner (parent company) · Organization
Poky - 5r LLC
Owner (parent company) · Organization
Poky Feeders INC
Owner (parent company) · Organization
Wsg LLC
Owner (parent company) · Organization
Anderson, Jordan
Owner (parent company)
Anderson, Marlene
Owner (parent company)
Anderson, Wayne
Owner (parent company)
Gulledge, Scott
Owner (parent company)
Gulledge, Travis
Owner (parent company)
Howard, Steven
Owner (parent company)
Wood, Gilbert
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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