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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
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Public Google reviewers rate Northland Heights highly. Reviewers highlight: compassionate and attentive care staff, engaging and diverse activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Northland Heights is highly regarded by many families for its compassionate staff, vibrant activity programs, and a bright, clean environment. While many residents thrive under the current administration, some families have raised serious concerns regarding medical competency for specific conditions and inconsistent housekeeping services.
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Key Review Excerpts
“I can't say enough good things about The Heights! The building is so open and bright. Not your typical old folks home. The staff is marvelous! Everyone is so sweet to my mom.”
“I can tell you that the administration now has improved this place 110%!!! Amanda and her team have transformed Northland Heights into a really great place.”
“My father was a resident at Northland Heights for two years. He was treated with love and respect from the staff. Kylee, the Activites Director, made my dad feel included even though he could not see due to macular degeneration.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Northland Heights underwent 21 inspections, resulting in 5 clean reports and 88 violations. Recorded findings include issues regarding improper incident reporting, lapses in resident privacy and documentation, and concerns related to facility cleanliness and accessibility.
No deficiencies are reported in this inspection record.
A fire drill conducted on 3/25/25 resulted in an evacuation time of 10 minutes, exceeding the 4 minutes and 24 seconds specified by the fire safety expert.
Emergency operations procedures for the residence and local municipality were not posted in a conspicuous and public place.
A spray bottle containing purple liquid was found in a resident's bathroom that was not in its original labeled container and lacked a poison warning.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Two direct care staff members lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Two boilers in the basement had expired certificates as of January 2024.
A criminal history background check for a staff member was still pending review, and the final report had not been obtained.
There was a strong pervasive odor of urine in room #210 and the adjoining bathroom.
A pharmacy label for a resident's medication was incomplete and did not include the prescribed sliding scale instructions.
A prescribed medication for Resident #2 was not available in the residence for the evening administration.
Resident #1's assessment and support plan indicated a need for extensive supervision and direct care staff that was not being met.
The residence failed to immediately report suspected abuse of a resident in accordance with required protocols.
Northland Heights LLC
for profit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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