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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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Public Google reviewers rate The Haven at North Hills highly. Reviewers highlight: compassionate and attentive caregiving staff, high-quality, delicious dining options. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Haven at North Hills is highly regarded by families for its compassionate, long-term staff and high-quality memory care. Reviewers consistently praise the delicious food, clean environment, and the sense of community, though one critical incident regarding COVID-19 capacity was noted.
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Key Review Excerpts
“The entire staff - caregivers, dining room attendants, maintenance, administration, are always so cheerful, patient and helpful. i cannot emphasize enough the wonderful way the caregivers are with mom. They treat her the way they would treat their own mothers.”
“The staff retention at The Haven is high, and they are all attentive and seem to enjoy their jobs, and really care about the residents.”
“The food was delicious, the place was clean and it never had an odor. When we called they always gave us a run down of her day and her night.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Haven at North Hills underwent 16 inspections, resulting in 7 clean reports and 18 recorded violations. The findings included issues regarding facility maintenance, safety equipment compliance, and administrative documentation.
The refrigerator portion of the combination unit in the Allegheny Village unit measured 44 degrees Fahrenheit, exceeding the required 40°F limit.
Fifteen frozen hamburger patties were found stored in an open and unsealed Ziploc bag inside the kitchen freezer.
There was a buildup of melted ice cream at the front of the freezer in the Allegheny Village secured dementia care unit.
No deficiencies are reported in this inspection record.
A resident's prescribed sublingual medication was not administered at the required 4-hour interval.
Directions for operating the keypad at the secured dementia care unit door were not conspicuously posted.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Corrective fluid and tape were used to alter the medical diagnoses and medication addendum sections in Resident #1's medical evaluation.
The Department's resident's rights poster was not posted in a conspicuous and public place in the home.
A tube of Remedy Phytoplex Protectant 2 Guard was found unlocked, unattended, and accessible to residents in a resident's bathroom.
Resident #3's bedside lamp was inoperable, and no other bedside lighting source was present.
The resident-home contract for resident #1 did not include the fee schedule of actual amounts charged for available services.
The resident-home contract for resident #1 did not include charges for holding a bed during an absence.
The Haven at North Hills LLC
for profit
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