Vincentian Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 99 Google reviews
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What this means for your family
Vincentian Home is often praised for its clean environment and compassionate staff, making it a strong contender for those prioritizing facility upkeep. However, given recurring reports of understaffing and slow response times, we strongly recommend asking the administration for their current staff-to-patient ratios and how they handle call-light response times during evening and weekend shifts.
Google Reviews
Google Reviews
99 reviews on Google“Vincentian Home is frequently praised for its clean, well-maintained environment and a staff that many families describe as caring and attentive. However, several reviewers have raised significant concerns regarding staffing levels, particularly during evening hours, and inconsistent responsiveness to patient needs. While many families report positive experiences with long-term care and rehab, there are notable reports of dissatisfaction regarding the quality of care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and caring nursing staff
- Engaging activities and environment
- Quality rehabilitation services
Concerns
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Inconsistent patient monitoring and care quality (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility maintaining a 5-star staffing rating, how do you ensure that staff members are consistently available to address resident needs promptly during busier times of the day?
- 2I noticed that maintaining a high standard of care is a priority; could you walk me through your current process for monitoring individual resident health and ensuring consistent follow-through on care plans?
- 3Given the recent health inspection findings, what specific steps or quality improvement initiatives has the leadership team implemented to address those areas and enhance the overall resident experience?
- 4The reviews highlight a very engaging environment here; could you share some examples of the daily activities or social programs that residents currently enjoy the most?
- 5How does the clinical team coordinate with families when there is a change in a resident's medical status or an urgent health concern that requires immediate attention?
- 6I see that you actively engage with feedback; how do you incorporate input from families and residents into your daily operations to ensure the facility continues to meet your high standards for cleanliness and care?
Personalized based on this facility's data
Key Review Excerpts
“Vincentian was the next best thing to heaven for my mom here on earth! Mom was given the most loving, kind care anyone could imagine.”
“Every staff member was helpful, caring, patient, kind, and knowledgeable. They treated my family member with respect. The food is of great quality (or so I was told) and it is very clean.”
“Granted there are more pluses than minuses for Vincentian, I've been there twice now rehabbing from ortho surgeries. I always end up leaving early due to the horrible beds and mattresses for tall people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 13 of 46 total deficiencies, including serious concerns about abuse protection and neglect reporting that have recurred across recent surveys. The facility shows persistent issues with medication management, resident safety protocols, and fire safety systems, though all violations have correction dates on file. Given the pattern of complaint-driven investigations and recurring safety deficiencies, families should visit to assess current conditions firsthand.
Apr 24, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jun 25, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2025Routine8
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 31, 2024Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 9, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Vincentian Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
99 reviews from families & visitors
Official Website
Visit vincentian.us
Medicare data downloads
Original nursing home datasets
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