John J Kane Regional Center-Ro
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (21 vs median 8.0)
- High staff turnover (59%)
Below average in PA · Meets national RN staffing standard · Above recommended total nurse staffing · $90,344 in fines · Abuse citation
What this means for your family
Given the recent, severe reports regarding sanitation and medical oversight, we strongly advise families to conduct an unannounced visit to observe the environment firsthand. While some residents enjoy the active social calendar, the consistency of care appears to have declined significantly in the last two years.
Google Reviews
Google Reviews
14 reviews on Google“John J Kane Regional Center-Ro receives highly polarized feedback, with recent reviews highlighting severe concerns regarding cleanliness, staff responsiveness, and patient safety. While some long-term family members praise the variety of activities and outings, recent visitors report horrific odors, unprofessional staff, and critical failures in medical monitoring and supervision.”
Quality Themes
Tap a score for detailsStrengths
- Active social calendar and outings
- Some dedicated and caring individual staff members
- Cleanliness of specific rooms (reported by some)
Concerns
- Poor staff responsiveness and unprofessional behavior (mentioned by 4 reviewers)
- Inadequate medical monitoring and supervision (mentioned by 3 reviewers)
- Unsanitary conditions and persistent odors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high volume of social activities mentioned, how do you ensure residents are consistently engaged and supported during these outings?
- 2With recent feedback regarding staff responsiveness, what specific protocols are in place to ensure call lights are answered promptly and resident needs are addressed in a timely manner?
- 3How does your nursing team coordinate with families to ensure consistent medical monitoring and clear communication regarding changes in a resident's health status?
- 4What steps are being taken to address concerns regarding facility-wide cleanliness and odor management to ensure a comfortable living environment for all residents?
- 5Since staffing levels are a noted strength, how are you leveraging that high staff-to-resident ratio to improve the quality of daily care and professional interactions?
- 6Can you walk me through your current medication management process and how you ensure accuracy and safety for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“She's been taken to 3 pirates games and 2 restaurant outings in 1 year; there's plenty of activities daily; there's a library she utilizes; and the staff works hard taking good care of the patients.”
“Absolutely DISGUSTING,the smells are horrific! Literally was gagging under my mask. I wouldn't send my worst enemy here.”
“He has to ask for breathing treatments all the time they're not very good at monitoring his oxygen levels...”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
John J Kane Regional Center has a concerning pattern of complaint-triggered deficiencies (20 out of 71 total), indicating families have repeatedly filed reports about care issues. The facility shows persistent problems with accident prevention and safety supervision, abuse and neglect protection, and medication management that recur across multiple surveys and complaints. While all deficiencies show correction dates, the high volume of complaints and recurring safety issues in core care areas suggest ongoing operational challenges that families should carefully consider.
Apr 22, 2026Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 11, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Aug 6, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jul 7, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 11, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 11, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Apr 11, 2025
$64,360
Payment Denial
Apr 11, 2025
6-day denial
Fine
Jun 28, 2024
$25,984
Ownership & Operations
Who Operates This Facility
John J Kane Regional Center-Ro
government
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit alleghenycounty.us
Medicare data downloads
Original nursing home datasets
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