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Nursing HomeMedicaid Investigative

North Port Rehabilitation and Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6940 Outreach Way, North Port, FL 34287120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 376 Google reviews

5
4
3
2
1
North Port Rehabilitation and Nursing Center Nursing Home in North Port, FL — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 6.0)
  • High RN turnover (62%)

Below average in FL · Below recommended RN staffing · Chain outperformer · $20,056 in fines

Source: Medicare data

What this means for your family

This facility offers a strong rehabilitation program that has helped many patients regain mobility, but the inconsistent quality of care is a major risk. Before choosing this facility, we strongly recommend you visit during off-hours to observe staff response times and verify the cleanliness of the specific wing your loved one would occupy.

Google Reviews

Google Reviews

376 reviews on Google
North Port Rehabilitation and Nursing Center receives polarized feedback, with many families praising the dedicated therapy team and friendly front-desk staff, while others report severe concerns regarding neglect, hygiene, and communication. While some visitors highlight a clean, odor-free environment and successful rehabilitation outcomes, a significant number of reviewers describe issues with slow response times, poor medication management, and unsanitary conditions. Families should carefully weigh these conflicting reports, as experiences appear to vary widely depending on the specific staff on duty and the level of care required.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean5.0Activities8.0Meds2.0Memory4.0Comms3.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Friendly and welcoming front-desk staff
  • Engaging social activities and events
  • Cleanliness in common areas

Concerns

  • Slow response times to call buttons and patient requests (mentioned by 7 reviewers)
  • Unsanitary conditions including urine odors and unclean bathrooms (mentioned by 6 reviewers)
  • Inadequate medication management and delays (mentioned by 3 reviewers)
  • Poor communication with family members regarding patient status (mentioned by 4 reviewers)
  • Facility requires significant physical updates and repairs (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.32024(75)4.12025(89)4.22026(68)

Distribution · 232 analyzed

5
153
4
36
3
11
2
5
1
27

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication and care updates?
  • 2Given the feedback regarding response times, could you walk me through the current process for how staff are alerted when a resident uses their call button?
  • 3I see that physical and occupational therapy are highlights here; how are those sessions integrated into a resident's daily schedule?
  • 4What specific protocols are in place to ensure medication management is timely and accurate for residents with complex health needs?
  • 5Could you show me how the facility maintains cleanliness in private rooms and bathrooms, and how often these areas are deep-cleaned?
  • 6With the facility planning physical updates, what are the most significant improvements you have made recently to the living environments?

Personalized based on this facility's data


Key Review Excerpts

My dad came in via stretcher and he left walking out in his walker"thank you therapy", with home health full setup and all the equipment necessary to be comfortable at home "thank you social services"!

Rehab patient's family · 2024★★★★★

The neglect extended to my mother during her brief stay was unforgivable. She was fragile and scared after a very traumatic accident and the neglect was reprehensible. There was minimal follow up with requests and even her discharge was inadequate.

Long-term resident's family · 2026☆☆☆☆

My wife has been there for a month. Aides don't seem to pay attention to room alarms, meds delivered on time, hell they ran out of my wife's meds. She had to wait 4 hours because they told her they were coming in from Miami!

Long-term resident's family · 2024★★☆☆☆
Source: 376 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
93.4%
FL
98.1%
Sarasota
98.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
19.4%
FL
11.5%
Sarasota
15.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Sarasota
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
14.4%
FL
9.1%
Sarasota
10.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.4%
Mixed vs Avgs
Here
9.4%
US
15.5%
FL
8.7%
Sarasota
9.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
15.3%
FL
10.6%
Sarasota
13.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
81.8%
FL
94.8%
Sarasota
95.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.9%
Worse than Avg
Here
50.9%
US
79.8%
FL
94.7%
Sarasota
93.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
FL
1.5%
Sarasota
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (7.3)
6 complaint-triggered
$20,056 in fines

North Port Rehabilitation has faced multiple family complaints triggering inspections, with 8 complaint-related deficiencies spanning resident rights violations, abuse prevention failures, and care quality issues. The facility shows recurring problems with medication management, resident rights protections, and daily care assistance across multiple surveys. While all deficiencies have correction dates, the pattern of complaints and repeated violations in core care areas warrants careful consideration during visits.

Jul 18, 2024Routine
13
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Apr 16, 2024Complaint
1
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Nov 27, 2023Complaint
2
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Oct 18, 2023Complaint
3
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Mar 31, 2023Routine
19
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0915Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Aug 26, 2021Routine
5
0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Federal Penalties

Fine

Oct 18, 2023

$14,770

Ownership & Operations

Who Operates This Facility

Owner / Operator

North Port Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Aston Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.5/5 · Rank 10 of 30

Ownership & Management

Owners

Np Rehab Holdings LLC

Owner · Organization

100%

Quality Rehab Partners LLC

Owner (parent company) · Organization

100%

Key personnel

Wildes, DonnaOfficer / DirectorGleicher, HermanManagerKoch, RachelManagerVillegas, AlexisManagerWildes, DonnaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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