North Pointe Health & Rehabilitation
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 4 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and polite staff, the recent report of a missed medical emergency is a significant red flag. If you choose this facility, ensure you have a clear plan for frequent, independent monitoring of your loved one's health status and maintain proactive communication with the nursing team.
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
North Pointe Health & Rehabilitation has 8 federal deficiencies across 3 surveys, with all issues reportedly corrected by the facility. The most recent survey in June 2025 identified multiple concerns including care planning problems, food safety violations, infection control gaps, and inappropriate physical restraint use. While no families have filed formal complaints, the recurring food safety issues (appearing in both 2021 and 2025) suggest ongoing challenges in this area that families should discuss during visits.
Jun 19, 2025Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 10, 2024Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 20, 2021Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
North Pointe Health & Rehabilitation
for profit
Chain Affiliation
Trend Consultants
16 facilities nationwide
Chain avg rating: 3.3/5 · Rank 5 of 16 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
4 reviews from families & visitors
Official Website
Visit trendltc.com
Medicare data downloads
Original nursing home datasets
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